Custom Creatures Pet Shop

Love visiting here lots to see! You can pet the animals with care. Be aware there is sometimes a dog or turtle walking around. Staff is friendly and attentive if people get worried and will put them away while you browse. They keep everything neat and clean. There is a big variety of things to see. They have a website for you to check out.

Clean and well cared for animals. Great prices too.

Cool little shop with friendly staff

Brought home a new ball python for our growing collection. Couldn't be happier only downside with this store is the distance it is from our house makes for a long drive but more than worth it

Took the family this last weekend and had a great experience. Brings back the memories of what pet stores used to be. will definitely return when were ready for another pet

Love this shop! Great experience, staff and prices

Went here this week, planned to adopt a new snake, all were lethargic, dehydrated and dying with tons of signs of MITES. Millipedes not moving, geckos without water. I'm extremely dissapointed, very depressing situation. We ended up leaving without anything. I saw another review left earlier this month with very similar remarks so I'm really upset thinking this is an ongoing issue. As both an insect and reptile owner I'd say DO NOT go here. Very sad, these animals should be saved. Shame on you guys. Fix the situation . Be adult about it.

Rated Custom Creatures pet store in Saginaw a 1 star because zero stars isn’t an option. The lack of care for these animals is deplorable. For anyone who doesn’t know about mites on reptiles is in for a rude awakening after purchasing anything from this store. They are infested. They have been for years and I have personally explained this as well as many others who have visited their location and the owner refuses to do anything about it. I have been in this store multiple times and had a lot of hope when they first opened but after all the neglect from mite infestations to sick animals. We had adopted a gecko from their store to have it to be deceased by the morning, we had also bought a few ball pythons from there in the past all infested with mites so bad it was unbelievable. Then just spoke to someone else yesterday that bought ball pythons from there and had the same issue. Mites and a respiratory infection. This store needs to be shut down. The owner is just here to make a profit and I get that all businesses need to make profit but not at the expense of your animals health. I would encourage anyone looking to save yourself the trouble and not even step foot in this place and if you own reptiles at all NEVER go in here unless you want to infest the rest of your animals at home.

Delete my old review to add a new one since I cant respond to your ignorant response, once again i saw a post about the fowel despicable place. Snakes covered in mites, absolutely terrible husbandry and even dead reptiles on display to buy. After my first review the owner decides to call me a keyboard warrior, assuming I have a miserable life. THE OWNER is saying this. Making his situation far worse as this will be posted and reported. This isn't a pet store its a pet prison. Absolutely despicable place

Walked in and immediately saw a bunch of cold reptiles in plastic cups on a table directly in front of the door. Looked down at a tub of baby turtles, which had no form of UVB or heat light, and they had baby snapping turtles twice the size of the baby red eared sliders, and one snapper was actively consuming a red eared slider.