








Walk into Lou's Pet Shop in Grosse Pointe Woods and you'll immediately notice this isn't your typical pet store. A giant sulcata tortoise patrols the aisles like a friendly security guard, a lovebird wolf-whistles at passersby, and a free-roaming parrot perches calmly on an open stand, happy to greet visitors. It's part pet shop, part interactive zoo, and the atmosphere draws families back again and again.
Lou's carries a staggering variety of animals — ball pythons, bearded dragons, cockatiels, parakeets, rabbits, stingrays, and a memorable giant toad among them. Many of the animals are hand-raised, and staff regularly let customers hold and interact with potential pets before buying. One reviewer fell in love with a cockatiel named Harold after a staff member placed him on her hand, and Harold now runs the house.
The freshwater fish section includes eye-catching species like stingrays, and tanks throughout the store are kept spotless. What sets Lou's apart from big-box competitors is the depth of its inventory beyond cats and dogs. Reptile keepers rely on the shop for mealworms, specialty food, and supplies that are hard to find elsewhere.
Turtle owners report that Lou's consistently stocks the specific food their pets need when other stores run dry. The supply selection is broad enough that customers routinely say they can find everything they need in one trip. The staff earns consistent praise for practical expertise.
When a customer called about a sick bearded dragon, employee Donnie recommended an electrolyte product that resolved the issue the same day, saving a vet visit. The owner is frequently mentioned as approachable and hands-on. Cleanliness is a recurring theme — despite housing dozens of species, the store is remarkably odor-free and well-maintained.
Lou's offers a 14-day return policy on animals and reasonable pricing across the board. For anyone in the Grosse Pointe Woods area looking for a pet shop with personality, live animals you can actually meet before taking home, and a staff that genuinely knows their stuff, Lou's delivers an experience that's hard to replicate.
chani gold
61 reviews
Best pet store! Very nice staff.
Pura Vida
85 reviews
This is a beautiful store with many different animals. Everything is very clean. The staff is very helpful. Children are allowed to touch and hold some of the animals. A truly unique and wonderful experience. Highly recommended.
Finn Emery
5 reviews
This place is amazing!:) animals are healthy and well taken care of. i got a ball python here sone time ago, n he's still up n goin!>:3
M N
94 reviews
1000/100
Ken k
140 reviews
Love this store. There is so many different animals here. All the animal cages and tanks are spotless. Great place to go, very friendly
Rebekah Edwards
14 reviews
Coolest pet shop ever. There's a huge bunny and tortoise that roam the place and this cute love bird that wolf whistles.
Anthony Bartal
7 reviews
They always have the only food that my turtle will eat when other stores are out. I'll only coming here for my pet supplies from now on.
Paige P
10 reviews
Such a wonderful shop! All of the workers are so friendly and knowledgeable. My toddler loves visiting Lou’s!
Kenneth Hogard
33 reviews
Nice and clean the store is
Michael Jackson
8 reviews
A very wide and unique variety of animals
Note: Store information and services may change. Always call (313) 885-1560 to confirm current availability, hours, and services before visiting Lou's Pet Shop.
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20779 Mack Ave, Grosse Pointe Woods, MI 48236
February 7, 2026
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