Fish Nook Pet Center

I have attached an image of what the owner claims is a beloved pet of the store he would not trade for anything less than a new car. There is no water in this pet's bowl, and the cage is clearly dirty and uncleaned. There were other snakes in their cages that did not have water bowls. The owner was quick to get aggressive when confronted with these conditions. I bought a snake from here anyway, and when it died within a week, the owner was quick to blame me. He said that the 10 minute transport to my home killed the snake, and it was my fault. He was unprofessional at best. He said the snake was "moving" when he gave it to me, and that was a hallmark of it's good health. I would like to mention he gave it to me via spare, used cardboard box he threw the snake into. He then blamed me for not taking it to a vet immediately (ignoring what the vet bills would have cost) and began to lie about how the employee I spoke to on the phone offered to negotiate a fair refund. After insisting that something be done, he offered me half of the snake's selling price in store credit. While the reptile's conditions are poor, the mice and rabbits also seemed to lack water constantly in the two times I have visited. Not offering your animals water is neglect. While this may be a good fish store, many other animals are suffering under their care. I do not and would not support this business at all. I came in expecting a local business dedicated to their animals, and found something else.

My partner and I visited yesterday for old time sake. Boy was I shocked at the downfall of this place. I remember it well- I bought my guinea pig when I was a kiddo there. Yesterday, I was absolutely sickened by the disgusting fish tanks that were growing algae on the sides and the dead fish that scattered the bottom of a lot of the tanks. The rodents were stuck in tiny cages and were desperately trying to climb out or access water. Someone trusted their dear rabbit to board at this facility and even he looked checked out. I wouldn't give this shop a red cent. Shop elsewhere!!!!!!

Amazing place! Way better than pet “smart” and petco. I got my beta fish here and it lasted way longer then one from petco!

Had a huge emergency today and Sean was able to get his employees over to open where they were able to help with my dilemma. The fish and water at this place are great! Highly recommend it for your fish needs. VERY helpful when in a bind, great service from the guy Sean sent to help! We left our baby bottle in the shop and he shot me a text! Complete lifesaver because she has special bottles. Thanks again!

Great pet shop by the highway! Always had good luck with the fish, and recently grabbed a 125 gallon tank through them. Nick is fine friendly and super helpful! Loading, advice, and all!