About
Tucked inside a fading mall in Bangor, Maine, Pet Pro is a family-owned pet store that has quietly built a devoted following among fishkeepers across the state — some driving two or three hours just to stock their tanks. Owner Alex runs a tight operation with a team that includes the much-praised employee Ros, and together they've cultivated a reputation for genuinely caring about the animals that leave their doors. The freshwater and saltwater fish selection draws the most attention.
Reviewers consistently describe healthy, vibrant stock, and the store carries species that challenge even experienced hobbyists — one customer noted success with "very hard to raise fish" thanks to the staff's careful packaging with extra water and air for long transport home. That kind of attention to detail extends to their quarantine and treatment practices; the store treats incoming animals before they hit the sales floor, a practice that separates serious fish shops from the rest. Beyond livestock, Pet Pro stocks spider wood, driftwood, and a solid range of aquarium supplies and fish food.
They also carry Fromm dog and cat food, and the store features small mammals, birds, and reptiles. The supply selection, while constrained by the store's modest footprint, is curated — multiple reviewers get the impression Alex has personally tested every product on his shelves before offering it to customers. What truly sets Pet Pro apart is the consultation.
A new tank owner called in a panic about ich and spiking nitrites and walked away with advice that saved nearly every fish. The owner has been known to recommend buying less if that's genuinely what's best for the customer. That kind of honesty builds the trust that keeps people coming back for over a decade.
The store isn't without its critics — some find the space cluttered and wish for cleaner tanks — but for Maine fishkeepers seeking real expertise and healthy livestock, Pet Pro in Bangor delivers something the big-box stores simply cannot.
What they offer
Livestock, services, water
- Livestock & products
- CatfishDry GoodsFish FoodAquarium Equipment
- Services
- ConsultationWater TestingQuarantine
- Specializes in
Highlights
What makes them special
- Family-owned store with owner Alex and staff member Ros known for deep fishkeeping expertise
- Freshwater and saltwater fish selection praised for health and variety
- Quarantine and treatment protocols for incoming animals
- Staff provides careful fish packaging with extra water and air for long-distance transport
- Carries spider wood, driftwood, and curated aquarium supplies
From keepers
Customer reviews
“Great selection”
— John Moch5.0a day ago“Fantastic local pet supplies. Great fish stocks, extremely healthy fish. Loads of colors, fresh and salt water. Lots of small mammals and assembled cages/cat towers etc usually on discount. Limited food options especially for large dogs, due to storage space they only keep a few brands and smaller bag sizes. Awesome selection and great staff giving good advice.”
— J Johnson5.0a month ago“A hidden gem in a fading mall Pet Pro might be tucked away in a mall that’s seen better days, but don’t let that fool you—the store itself is fantastic. They have a great inventory of pet supplies, and the staff is always helpful and knowledgeable. Whether you’re shopping for food, toys, or gear, you’ll find quality products and people who genuinely care. It’s a shame the mall is fading, but Pet Pro is absolutely worth the visit.”
— Swamp Yankee5.02 months ago“Everyone is super helpful very informative. I got a 55gal tank it had a small scratch or maybe a crack gave me my money back no questions asked.”
— Daniel Slater5.04 months ago“great selection for a small local pet store. staff was very helpful. would come back”
— Sea Chen5.05 months ago“Fantastic fish store!!!”
— Ben Rust5.07 months ago“I come here for all the pet needs, support small not petco”
— Ryan B5.09 months ago“lots of fish”
— 龍大金5.010 months ago“This is the way a business should be run. The employees are so knowledgeable and welcome to help you. Unlike the big box pet stores in the area, these people actually care about you going home and enjoying the pet that you purchase.”
— Joe D5.010 months ago“Very friendly and helpful staff. This has been my go to shop for over 10 years. Always has something new to check out. Great prices and great selection for most animals!”
— MJ B5.010 months ago
Reference
Frequently asked questions
Note — Store information and services may change. Always call (207) 945-4738 to confirm current availability, hours, and services before visiting Pet Pro.