About
Petware House has carved out a loyal following in Fort Wayne, Indiana, as the go-to locally owned pet store with a serious aquatics department. Reviewers consistently point to the fish section as a standout, with both freshwater tropical fish and a dedicated saltwater department that draws hobbyists from across the region. The store stocks live plants, hardscape materials, and a range of invertebrates including peppermint shrimp and nerite snails, alongside the usual lineup of tropical community fish.
The staff earns frequent praise, with names like Doug singled out for being genuinely knowledgeable — not just reading off care sheets. Multiple reviewers note that the aquatic department employees can hold their own in conversations about stocking, compatibility, and tank setup, which sets Petware House apart from the chain stores many customers drive past to get here. One longtime shopper switched over after Broadway (another local shop) closed and has stayed for years, citing the fish selection and staff expertise.
Beyond aquatics, the store serves a broad range of pet owners. Reptile keepers appreciate the live feeder rats — increasingly hard to find — plus crickets and supplies for exotic pets. Dog owners take advantage of a self-serve dog wash station that reviewers describe as clean and well-equipped, along with a solid treat selection.
The store maintains habitats for various animals on display, and most reviewers note the overall cleanliness and care given to the livestock. Pricing sits in a comfortable middle ground — not the cheapest on dry goods compared to big-box competitors, but competitive enough that regulars don't blink. The real draw is the experience: no membership upsells, no credit card pressure, just a well-stocked local store where the staff remembers your face.
Service can slow down during busy periods, and a few customers have reported issues with fish health and the return policy, so inspecting livestock carefully before purchase is wise. For Fort Wayne aquarists building out a freshwater community tank or stocking a saltwater reef, Petware House remains the area's strongest independent option.
What they offer
Livestock, services, water
- Livestock & products
- Services
- Consultation
- Specializes in
Highlights
What makes them special
- Dedicated saltwater department with shrimp, clownfish, and marine invertebrates
- Strong freshwater tropical fish selection with live plants and hardscape
- Knowledgeable aquatic staff praised by name, including Doug
- Self-serve dog wash station with all supplies included
- Live feeder rats and supplies for reptile and exotic pet owners
From keepers
Customer reviews
“Great Staff, Great selection of fish and supplies.”
— Tracey Lash5.02 weeks ago“I get all my fish here”
— Amanda5.02 weeks ago“The best area pet supply location!”
— Nicholas Jones5.04 weeks ago“Great selection!”
— Jeremy Hedlund5.0a month ago“Very poor fish selection. Manager very rude and not friendly. Like shopping local but most priced of items can but in bigger stores muck cheaper.”
— Dan S2.0a month ago“Great service”
— Scott Nine5.0a month ago“Friendly staff and decent prices”
— Brandon Christlieb5.0a month ago“Been going for years. Latest adventure is the do it yourself dog wash. Clean and everything needed to wash/dry the critters. Staff very friendly and helpful,good prices.”
— Bm Barlow5.02 months ago“Love it”
— Crystal Shelton5.02 months ago“The absolute best local fish store in our area. Aquatic staff were knowledgeable and helpful. The fish I purchased are thriving. Can't speak for the rest of the animals they sell but looks like all of the habitats were well cared for.”
— Joe Hawkins5.02 months ago
Reference
Frequently asked questions
Note — Store information and services may change. Always call (260) 489-5151 to confirm current availability, hours, and services before visiting Petware House.




