Joe's Pet Place

Joe's Pet Place in Rock Springs, Wyoming is a family-owned pet store that has carved out a loyal following in Sweetwater County through genuine customer care and a willingness to go the extra mile. While it's primarily a general pet store — carrying supplies for dogs, cats, reptiles, small mammals, and fish — the freshwater fish section has earned some devoted fans. One reviewer shared a detailed story about setting up their toddler's first fish tank, praising the owner for helping them select compatible fish, offering tips during their first week, and even troubleshooting problems on her day off.

The store stocks a broader and higher-quality range of products than the nearby Petco, according to multiple reviewers, and if something isn't on the shelves, staff will happily order it for you. Customers regularly mention Deanann and other staff members by name, a testament to the personal relationships that define the shopping experience here. The store also sells reptiles (including geckos), hamsters, guinea pigs, rats, and crickets — one reviewer declared them the best crickets in Sweetwater County.

Beyond retail, Joe's offers dog grooming as a walk-in service and pet boarding that customers trust for both short stays and month-long stretches. Several reviewers noted that the boarding staff knows their dogs by name and treats them like family. The kenneling service, in particular, draws repeat business from locals who appreciate the competence and warmth of the team.

The store isn't without its critics — a few reviews mention occasional customer service missteps and a detailed critique of reptile husbandry practices suggests room for improvement in that department. But the overwhelming sentiment from Rock Springs residents is one of appreciation for a locally owned shop that prioritizes relationships over transactions. If you're in the area and need pet supplies, fish for a new tank, or a trustworthy place to board your dog, Joe's Pet Place delivers a community-centered experience that chain stores simply can't replicate.