About
Joe's Pet Place in Rock Springs, Wyoming is a family-owned pet store that has carved out a loyal following in Sweetwater County through genuine customer care and a willingness to go the extra mile. While it's primarily a general pet store — carrying supplies for dogs, cats, reptiles, small mammals, and fish — the freshwater fish section has earned some devoted fans. One reviewer shared a detailed story about setting up their toddler's first fish tank, praising the owner for helping them select compatible fish, offering tips during their first week, and even troubleshooting problems on her day off.
The store stocks a broader and higher-quality range of products than the nearby Petco, according to multiple reviewers, and if something isn't on the shelves, staff will happily order it for you. Customers regularly mention Deanann and other staff members by name, a testament to the personal relationships that define the shopping experience here. The store also sells reptiles (including geckos), hamsters, guinea pigs, rats, and crickets — one reviewer declared them the best crickets in Sweetwater County.
Beyond retail, Joe's offers dog grooming as a walk-in service and pet boarding that customers trust for both short stays and month-long stretches. Several reviewers noted that the boarding staff knows their dogs by name and treats them like family. The kenneling service, in particular, draws repeat business from locals who appreciate the competence and warmth of the team.
The store isn't without its critics — a few reviews mention occasional customer service missteps and a detailed critique of reptile husbandry practices suggests room for improvement in that department. But the overwhelming sentiment from Rock Springs residents is one of appreciation for a locally owned shop that prioritizes relationships over transactions. If you're in the area and need pet supplies, fish for a new tank, or a trustworthy place to board your dog, Joe's Pet Place delivers a community-centered experience that chain stores simply can't replicate.
What they offer
Livestock, services, water
- Services
- Consultation
- Specializes in
Highlights
What makes them special
- Staff will special-order any product not currently in stock
- Trusted dog boarding for both short and extended stays
- Walk-in dog grooming available
- Freshwater fish selection with knowledgeable compatibility advice
- Family-owned with staff who know customers and pets by name
From keepers
Customer reviews
“I love Joe's Pet Place! They are the best Groomers in town my Zoey looked so amazing after her hair cut.Thank you so much.”
— Alicia Hill5.0a week ago“Did a great job taking care of our two dogs for a month”
— Pete P5.0a month ago“Always a good experiance. Good products and good advice.”
— Cora Botello5.0a month ago“I love the talking bird and the staff is friendly”
— Tiffany Trembath4.02 months ago“Great small local pet store!”
— Ronda Hefner5.06 months ago“We have had our pet kenneled at Joe's on quite a few occassions and in some cases for extended times. The personnel is very competent and helpful. Thanks to management and staff.”
— Lou Ellison4.06 months ago“Lovely little local pet shop. If they dont have it they will order it. Totally recommend. Love family owned shops. They also have boarding.”
— Jennifer Hoff-Schillaci5.07 months ago“Use to be a good place. Not any more. Rude, expensive, dirty”
— Sandra Palmer1.07 months ago“We use walk in for dog grooms they do a good job and always fit our pups in.”
— BJ Kenfield5.09 months ago“Great friendly help”
— Kimberly Foran5.0Edited 10 months ago
Reference
Frequently asked questions
Note — Store information and services may change. Always call (307) 362-2118 to confirm current availability, hours, and services before visiting Joe's Pet Place.