About
Nature's Pet Market of Medford is a natural pet supply store in Medford, OR, with a clear focus on health-conscious products for dogs and cats. To be upfront for anyone browsing this directory: it is not an aquarium or fish store and does not stock aquarium livestock, so if you came looking for freshwater or saltwater fish for sale in Medford, OR, this shop won't have them. 8-star rating across more than a thousand reviews.
The store is best known for two things: its grooming team and its self-service dog wash. Groomers like Cassandra and Brittney have devoted followings — one recent visitor wrote, "WILLOW is so happy... " The DIY wash station, with elevated basins, programmed shampoo, temperature-controlled rinse water, and a lift for shorter dogs, draws steady praise; "the water was perfect temperature" and "easy to access with my pup" are typical comments.
Staff knowledge is the other recurring theme. Reviewers single out Bre, who helped a new golden retriever owner find a no-pull harness, and the team's patient guidance for pets with specific needs — from senior diets and heart conditions to cats with digestive issues. Several types of raw food sit alongside premium dry and wet options, often at prices that undercut the big chains, and the shop will let you take home samples or exchange food your pet won't eat.
Wilderdog gear and natural flea collars and sprays round out the selection, all available in Medford, OR. Pets are welcome inside, and a donation box collecting coats for homeless dogs reflects the community-minded spirit. While Nature's Pet Market isn't a fish store, Medford-area pet owners consistently describe it as clean, friendly, and genuinely helpful.
Highlights
What makes them special
- Self-service dog wash with elevated basins, programmed shampoo, temperature-controlled rinse water, and a lift for shorter dogs
- Praised grooming team including Cassandra and Brittney
- Knowledgeable staff who help with specialty pet needs — senior diets, heart conditions, and cats with digestive issues
- Natural pet food, supplements, raw options, and treats at prices that undercut chains, with take-home samples and food exchanges
- Not an aquarium or fish store — natural dog and cat supplies only; pet-friendly with a coat-donation program
From keepers
Customer reviews
“Great place to wash your dog. The water was perfect temperature. The water nozzle was also very nice”
— Kelly Myrkle5.02 months ago“Great pet store with so much information. Such a personal touch helping me find treats and chews for my newly adopted rescue pup.”
— sheryl beverly5.02 months ago“I used the self dog washing station and was pleasantly surprised at how easy to access with my pup. The programmed shampoo and rinse water was great. I will be back again. Thank you.”
— Amanda Bibler5.02 months ago“On the whole it was very good. It beat giving the dog a bath in my shower. The water was nice and strong the soapy water was efficient. There was only one towel. I should have asked for more. I hope that there will be more tools for brushing and working the soap in for him. Other than that we're going back!”
— Cathy Mart4.02 months ago“Good shop. Great staff and management. Watch out for the owner 😆”
— scott5.0Edited 2 months ago“I was impressed with how clean the store is. The pricing was reasonable and I love that there is a dog washing station.”
— Robin5.03 months ago“WILLOW is so happy... Great job Cassandra..!!”
— Caroline PONTING Ponting5.03 months ago“The staff were super knowledgeable and extremely helpful.”
— Ashley Wy5.03 months ago“I love this shop! They are very kind, informative and overall a great shop! They have so many amazing products! I super recommed their wilderdog dog gear!”
— Brielle Roselynn Wold5.03 months ago“Great selection, friendly service”
— Lance Eisenhauer5.03 months ago
Reference
Frequently asked questions
Note — Store information and services may change. Always call (541) 500-8484 to confirm current availability, hours, and services before visiting Nature's Pet Market of Medford.