About
Bend Pet Express is a locally owned pet supply store in Bend, OR that has earned a fiercely loyal following the old-fashioned way: knowledgeable people, quality products, and a level of care that keeps customers coming back for decades. To be clear, this is not a fish store or aquarium store but a community-minded shop built around dogs, cats, and the people who love them. What sets it apart from the big-box chains is a staff that reviewers consistently describe as genuinely invested, friendly, and funny.
The shelves are stocked with premium and natural pet foods, including raw and freeze-dried options like Primal and Lotus canned varieties. One regular raves about picking up freeze-dried cat food for her picky cat and notes the store often keeps samples on hand so you can test a food before committing to a full bag. The cat side runs deep too, with one shopper's cat devoted to the store's catnip and peacock feathers.
A long-running buy-12-get-one-free loyalty program on certain foods rewards steady customers. Beyond food, you'll find locally made gear: Spindrift leashes designed and manufactured right in Bend, alongside collars, harnesses, toys, and treats for sale in Bend, OR. Fresh reviews single out the baked biscuits as a hit ("VERY well received"), and dog treats greet you at the door.
The humorous signs out front have become a small local landmark. The standout gesture is the free welcome package for new and newly adopted pets. A recent customer who adopted a kitten from Brightside was sent here for a free bundle of food, toys, treats, and even a name tag, and praised how knowledgeable and gentle the staff were with the new arrival.
Stacy runs an on-site grooming setup that earns repeated praise for reasonable prices. With multiple Bend locations including a west side store, Bend Pet Express remains a Bend institution where local pet owners go for honest advice, healthy food, and quality goods they can pick out in person.
What they offer
Aquarium supplies at Bend Pet Express in Bend, OR
As a fish store serving Bend, OR, Bend Pet Express carries dry goods.
- Livestock & products
- Dry Goods
Highlights
What makes them special
- Free welcome package for new and newly adopted pets, with food, toys, treats, and a name tag
- Locally made Spindrift leashes designed and manufactured in Bend
- Premium raw and freeze-dried foods including Primal and Lotus, with samples to try before you buy
- Buy-12-get-one-free loyalty program on select foods
- On-site grooming by Stacy at reasonable prices
From keepers
Customer reviews
“Visited to obtain some treats or something for dear friends pup I was staying with. Lots of options of quality toys and treat delights. Purchased a bit of baked biscuits- VERY well received! I will definitely return for next visit and to bring treats to shelter!”
— Caryne Mount5.0a day ago“My dog go to spot! They usually offer treats. Good service nice friendly employees.”
— Lynda O'Brien5.03 weeks ago“It was such a wonderful first time visit. I adopted my kitten from brightside and they told me Bend Pet Express has a welcome package for a new adopted animal. They were so knowledgeable about the products and put together a free bundle of food, toys, treats and even a name tag. They have so much to offer pets. Incredible and worth the trip. They were terrific and gentle with my new kitten.”
— Cynthia Zeager5.0a month ago“I love going to Bend Pet Express for my freeze dried cat food. I have a picky cat and they often have samples of various foods so we can try it out before purchasing a large amount. My cat loves their cat nip and peacock feathers!”
— Crystal Abeel5.02 months ago“Her place”
— Scottys Stunt Driving5.02 months ago“I am in love with this place and the staff! Hands down best customer service in Bend. I always get the help I needed and more. I will not shop anywhere else for my little Aussie. Thank you Bend Pet Express!”
— Marie Smith5.03 months ago“Great local spot for top tier food for the furry babies”
— Christian Bassmint5.09 months ago“Walked in the store with a broken leash and was helped immediately and whisked right over to where the leashes were displayed. The entire staff was fawning over a 5 year old Rhodesian Ridgeback named, Cedar.”
— Brian Feagins5.010 months ago“Best staff ever! Always super helpful. Our mastiff is super picky eater. She loves the food there. And some bags you get 12th on free. But really the service is amazing! Knowledgeable and funny. Very funny!”
— Trinette Hardie5.011 months ago“I have like Bend Pet Express forever. The employee knowledge is superior to any other store we have shopped at for our food for the "boys". We are long timers in town (over 35 years), and have been customers since they opened.”
— Sue Dolezal5.0a year ago
Reference
Frequently asked questions
Note — Store information and services may change. Always call (541) 389-4620 to confirm current availability, hours, and services before visiting Bend Pet Express.