About
Blackwinds Pet Supplies on Military Road in Niagara Falls, New York, is the kind of family-owned shop that turns first-time visitors into decade-long regulars. While it serves pet owners of all stripes — dogs, cats, birds, reptiles, guinea pigs — its freshwater fish section has quietly earned a loyal following among local aquarists who are tired of big-box alternatives. Walk in and you'll likely be greeted not by a salesperson, but by one of the resident store cats — a large black "void" cat among them — who roam the aisles and have become minor local celebrities.
Past the feline welcoming committee, you'll find a well-stocked fish supplies section with filters, bioballs, and gear for setting up and maintaining freshwater tanks. One reviewer noted that after a single visit for fish tank supplies, they swore off Petco entirely, citing both the pricing and the personal attention. The staff here are the real draw.
Multiple customers describe employees who take genuine time — sometimes enough that you'll wait your turn — to walk through product recommendations, troubleshoot tank issues, and offer practical advice. One long-time customer credits the Blackwinds team with helping keep their fantail goldfish alive and thriving over five years through repeated consultations. Another praised the staff for helping them select the right filter and biological media for their setup.
If they don't carry a specific item, they'll order it in for you. Blackwinds also stocks live fish, small animals, and birds for sale and adoption, alongside a strong selection of premium pet foods at prices that compete with — and sometimes beat — online retailers. The store is clean, well-organized, and stocked with top-quality brands that can be hard to find locally.
For Niagara Falls residents looking for a pet shop that actually knows its products and remembers your name, Blackwinds has been delivering exactly that for years — one helpful conversation at a time.
What they offer
Livestock, services, water
- Livestock & products
- GoldfishAquarium Equipment
- Services
- Consultation
- Specializes in
Highlights
What makes them special
- Family-owned Niagara Falls shop with over a decade of loyal customers
- Knowledgeable staff who helped one customer maintain a fantail goldfish for 5+ years
- Resident store cats greet visitors at the door
- Freshwater fish supplies including filters and biological media at competitive prices
- Will special-order items they don't carry in stock
From keepers
Customer reviews
“They're always lovely. Haven't seen the store cats in a few visits though, the big round "void" cat usually helps me pick out items for my own cats!😂”
— Tavi Ackerson5.0a day ago“Staff was friendly.”
— Stephanie Villagómez5.0a month ago“This is a great local pet store. Highly recommend. Very helpful people working here. Clean, organized and a great selection of pet items. Don't pass this place up especially if you're from the area. Dogs/Cats/Fish/Reptile and more.”
— K Winszal5.0a month ago“Everyone was lovely and knowledgeable helped me find a good filter and bioballs for my taking will be going back!”
— Trixie Tang5.0a month ago“Fast friendly staff and s service”
— Stephen Weaver5.0Edited 2 months ago“Very helpful customer service. Always knowledgeable about what we need.”
— Sabrina D5.02 months ago“Amazing staff”
— Michael Mack5.05 months ago“Always helpful and kind here!”
— Jess Forgette5.06 months ago“OMG… a hidden gem. My fur baby has struggled with allergies from big box stores food. We received an offer with our adoption of a new pet and stopped in. Amazing, friendly, knowledgeable staff. All the top quality foods I found in researching online but at better prices. Found our new pet store!!”
— colleen sparks5.011 months ago“Only purchased some bird food while I was there but they had a nice selection of products for all different kinds of pets. Prices were average on some things, lower side of average on some others but shopping local is always worth the few extra cents in my opinion!”
— Erica Merhoff5.0a year ago
Reference
Frequently asked questions
Note — Store information and services may change. Always call (716) 297-1751 to confirm current availability, hours, and services before visiting Blackwinds Pet Supplies.