Aquatics and Exotics Pet Shop llc

Tucked into the small town of Ilion, New York, Aquatics and Exotics Pet Shop is the kind of independently run fish store that earns fierce loyalty from its customers — and for good reason. Owner Kyle has built a reputation for maintaining some of the cleanest tanks in the region, stocking healthy freshwater fish and thriving aquatic plants that keep hobbyists driving 35 minutes or more to shop here. The freshwater selection punches well above what you'd expect for a small-format shop.

Reviewers rave about the bettas — kept in proper tanks rather than sad little cups — along with golden rams, rummy-nose tetras, harlequin rasboras, and neocaridina shrimp. The live plant inventory is a standout, with healthy specimens like corkscrew vallisneria and a variety of aquascaping supplies that draw planted-tank enthusiasts from across the area. Kyle's knowledge of aquatic plant care is a resource customers rely on, and many credit him with helping them build successful planted setups from scratch.

The store also carries one of the largest aquarium decoration selections in the region — ornamental rocks, driftwood, and both live and artificial plants — plus essential equipment and supplies. Kyle has demonstrated a willingness to go the extra mile on customer service, whether that means walking someone through a warranty claim on a broken heater or offering curbside pickup via Facebook Messenger. Multiple reviewers note that his guidance on fish compatibility and tank setup has directly improved their success in the hobby.

An unexpected bonus: the resident shop cats, who roam freely among the tanks and have become minor local celebrities. They've been known to "ring up" customers at the register, adding a layer of charm to an already welcoming atmosphere. One practical note — the shop is closed Mondays and Tuesdays, and phone contact can be unreliable, so checking hours before making the trip is wise.

But once you're through the door, the combination of pristine tanks, healthy livestock, competitive pricing, and Kyle's genuine passion for fishkeeping makes Aquatics and Exotics a destination worth planning around.