About
Creature Comforts in Binghamton, New York, is the Southern Tier's go-to independent pet store — a sprawling destination that covers everything from dogs and reptiles to a serious aquatics department. While it's a full-service pet shop rather than a dedicated fish store, the aquarium section draws attention from freshwater, saltwater, and pond enthusiasts across the region. The fish department features freshwater staples, bettas, shrimp, glofish, and pond fish, along with live plants and a range of tank equipment.
Multiple reviewers note that the in-store aquarium displays are genuinely impressive — flourishing ecosystems that show real care and expertise behind the scenes. One long-time hobbyist with 25 years of experience across both fresh and saltwater setups noted that while the fish themselves can be pricey compared to competitors, the store excels at sourcing tanks and equipment, and can order specialized gear if it's not on the shelf. Staff with aquarium knowledge are available, and several customers mention getting solid advice on tank setups and fish compatibility.
Beyond aquatics, the store stocks a massive selection of pet food (Nutro is a customer favorite), feeders including various sizes of mice for snake owners, and supplies for exotic pets like jumping spiders and PacMan frogs. Staff members like Steve have earned loyal followings for going above and beyond — sharing personal amphibian-keeping experience, walking customers through setups step by step, and treating people like family rather than transactions. The atmosphere is generally clean and welcoming, though a handful of reviewers flag inconsistent experiences with certain employees and note that the store can get very busy.
Ventilation in warmer months has been mentioned as an issue. Prices trend higher than big-box competitors, which is the trade-off for shopping local and getting personalized service from people who genuinely know their animals. For Binghamton-area aquarists looking for equipment, live fish, or simply good advice from staff who maintain beautiful display tanks, Creature Comforts delivers a level of expertise and selection that chain stores can't match.
What they offer
Livestock, services, water
- Livestock & products
- Services
- Consultation
- Specializes in
Highlights
What makes them special
- Impressive in-store aquarium ecosystems maintained by knowledgeable staff
- Stocks freshwater, saltwater, and pond fish alongside bettas, shrimp, and glofish
- Live plant selection praised by multiple reviewers
- Can source or order specialized tank equipment for hobbyists
- Knowledgeable staff provide personalized advice on tank setups and fish care
From keepers
Customer reviews
“You can find tons of good stuffs for aquarium and other pets here”
— Thi Tran5.02 weeks ago“Good pet supply store if you can't find it there the staff are knowledgeable and will help you find what your looking for.”
— Joel Tolley4.03 weeks ago“The staff here is amazing.They help me get a Teddy bear.Guinea pig and I am definitely in love with my new found friend , simon to the man who helped me pick out my Guinea pig definitely A.Gem”
— Shy'Anne Green5.03 weeks ago“Always find great doggie treats and toys here. And we loved bringing the pups for pictures with Santa. This was our second year in a row.”
— Sandra Jacobs5.0Edited a month ago“0 stars if it was possible. Never had a great experience here, neutral at best. Trying to get help seems right near impossible. This was their last change to profit off me. I walked out empty handed. Will never give them another chance at my money.”
— Jason Fletcher1.0a month ago“Cashiers are great but everyone else’s acts like you’re stealing and causing them a brain tumor. I will not be returning and I’ve been shopping here for over a year. Strange way to treat customers who spend $100+ a week.”
— Craig1.0a month ago“I showed up 30 minutes before closing and some bald guy with a grey beard shook his head at me when I walked in and checked his watch. A few more customers walked in after me and he did the same thing as he was lingering by the entrancing not doing any work. Pretty disgusting behavior from some minimum wage employee.”
— Unsocial Towel1.0a month ago“An awesome selection of pet food, supplies and toys. A little on the pricey side. Excellent service.”
— Rob Collins4.0Edited a month ago“Nicest most knowledgeable pet destination in the southern tier”
— Joseph DePetro5.0a month ago“Nice people and always find what I need”
— Shawn Kinter5.0a month ago
Reference
Frequently asked questions
Note — Store information and services may change. Always call (607) 723-2666 to confirm current availability, hours, and services before visiting Creature Comforts.