About
7 rating tell the story. While it's a full-service pet supply destination covering everything from cat litter to dog carriers, aquarium enthusiasts will find a dedicated reason to visit: Benson's stocks freshwater fish and aquarium plants that draw hobbyists back again and again. One reviewer called it their "favorite place to go for fish and aquarium plants," praising the staff's patience and willingness to share their knowledge about aquatic setups.
The store's strength is its breadth and depth of inventory. Cat owners rave about the huge selection of high-quality cat food at competitive prices, and the shop covers dogs, birds, and aquatic pets with equal attention. But what truly sets Benson's apart from big-box competitors is the human element.
Staff members consistently go above and beyond — from answering detailed questions about pet care to offering food and treats through their rescue program for newly adopted animals. One customer shared a moving story about bringing in a terrier rescued from a kill shelter, only to be greeted with kindness and complimentary goodies from the staff. The rewards program is a genuine money-saver that regulars swear by, and a 10% military discount adds another layer of value.
The store itself is clean and well-organized, making it easy to browse the extensive inventory without feeling overwhelmed. You'll likely encounter a friendly dog or two roaming the aisles — a charming perk of shopping at a family-owned business that genuinely welcomes the pets it serves. For Albany-area fishkeepers looking for live plants and freshwater stock with knowledgeable guidance, or pet owners who simply want a shop that treats them like neighbors, Benson's Pet Center delivers on every front.
What they offer
Livestock, services, water
- Livestock & products
- Specializes in
Highlights
What makes them special
- Locally owned Albany pet shop with over 1,000 positive reviews
- Freshwater fish and live aquarium plants with knowledgeable staff
- Rescue program offering free food and treats for newly adopted pets
- Rewards program and 10% military discount
- Huge selection of high-quality pet food at competitive prices
From keepers
Customer reviews
“Friendly staff and got assortment of items.”
— Natalie Hurd4.04 days ago“I love Benson's. They are always helpful and have what we need”
— Lee McPeters5.0Edited 2 weeks ago“Reasonable prices, everything you could ever need, and lovely staff!!! If you're looking for litter recommendations, I suggest World's Best Cat Litter low tracking and dust control (orange and white bag). Litter deodorizer is also a must! :)”
— Malachi Spektor5.0a month ago“We have 4 cats and Benson’s is our go to for cat food, treats and litter. They have a HUGE selection of high quality cat food and at very competitive prices. The staff are extremely knowledgeable and the rewards program is amazing. We have saved a ton of $ AND 10% military discount.”
— Maria Palladino5.0a month ago“Always ha e what I need for pet supplies”
— Eric Daigneault5.02 months ago“Thank you Benson’s! I stopped in here to show my new little rescue an old stomping ground I hadn’t been to in a while. I rescued a cute little terrier from a kill shelter— rescue situation. The staff that were there the evening of December 3rd were extremely kind and offered up some goodies as they have a program of food and treats for rescues. Everyone was so nice and kind; it meant so much. Thank you!”
— Jess Balint5.02 months ago“My favorite place to go for fish and aquarium plants. Very friendly, patient, helpful and knowledgeable staff.”
— Hassan Shams5.02 months ago“The best of the best. Between the products and services they offer, and their customer service -- they just can't be beat. They always take the time to answer questions and give great advice, whether it’s about food, toys, or pet care. The store is clean, well-organized, and has a fantastic selection of products for all kinds of pets. Also, their rewards program is great. Highly recommend this place to anyone who loves their pets. Good company, good people.”
— Alyssa Sullivan5.02 months ago“Great selections”
— Debra Kellogg5.02 months ago“Great selection and people”
— arthur rowe5.03 months ago
Reference
Frequently asked questions
Note — Store information and services may change. Always call (518) 435-1738 to confirm current availability, hours, and services before visiting Benson's Pet Center.