About
Tucked into the small town of High Springs, Florida, Scales & Tails has built a loyal following among fish keepers, reptile owners, and anyone who appreciates genuine, unhurried customer service. This independent pet store stocks a surprisingly broad selection for its size, covering freshwater and saltwater fish, invertebrates, and a dedicated pond section complete with quality nets and supplies. Reviewers regularly note the healthy condition of the fish and the store's well-maintained tanks.
The shop doubles as a reptile haven, carrying a wide variety of reptiles, amphibians, feeder insects, and rodents at prices that consistently undercut the big-box chains. Bearded dragon owners call it the cheapest spot around for crickets and mealworms, while snake keepers drive from as far as Gainesville to pick up feeder rats. If you need something they don't have on the shelf, the staff will happily order it for you — a level of accommodation that's become a hallmark of the store.
The food and supply selection is more thoughtful than you might expect, with canned and frozen fish foods, dry goods, and specialty items you won't find at chain stores. One reviewer described it as a legitimate local fish shop with solid saltwater and freshwater invert options alongside the usual staples. The real draw, though, is the atmosphere.
The owner is known for treating every customer with warmth regardless of the size of the purchase — even if you're just picking up a bag of feeder fish. Staff members take time to walk the store with you, answer questions, and share their knowledge, whether you're setting up a Greenbottle blue tarantula terrarium or stocking a backyard pond with goldfish. And keep an eye out for the unofficial store mascot: a resident cat who greets visitors at the door, brings toys, and insists on belly rubs.
In High Springs, that kind of charm is worth the trip.
What they offer
Livestock, services, water
- Livestock & products
- Specializes in
Highlights
What makes them special
- Well-stocked freshwater, saltwater, and pond sections with healthy fish and invertebrates
- Affordable feeder insects and rodents — a go-to for reptile owners across the region
- Staff will special-order items not currently in stock
- Locally owned with genuine small-town courtesy and attentive service
- Specialty supplies and foods not typically found at chain pet stores
From keepers
Customer reviews
“Excellent service very knowledgeable and friendly”
— Alicia Harding5.03 weeks ago“I really love this store. The staff is so kind and helpful and their animals look well cared-for. They have a well stocked fish section and very reasonably priced feeder insects that I regularly purchase for my reptiles. I've had a great experience every time I've shopped here and would highly recommend them over any of the large chain pet stores for your fish/ reptiles/ amphibians :)”
— Charlie B.5.04 weeks ago“Spent a couple hundred dollars there in the last few weeks but I had a fish die two days later and they were not able to help me out 1 day return policy 👎🏻 have found other stores with a much better return policy up to 7 days only need the receipt”
— Brad Martin1.0a month ago“Super friendly staff willing to help! I'll definitely be a customer for awhile.”
— Dale Young5.07 months ago“100/10 everything from the animals and pet supplies to the people working there are top notch & just wonderful. good selection and prices, knowledgeable and kind people, very highly recommend.”
— Tiffany Love5.08 months ago“I love this place I bought my son sneak here I get rats for my son snake here all the time even though it's a travel I don't care I rate five stars”
— Michelle Gray5.08 months ago“great selection of reptiles and supplies if you need something they probably have it.”
— Cleveland Hudson5.09 months ago“Cheapest place around to get bugs for my dragon!”
— Thomas5.010 months ago“Great help.. lots of extra stuff in there chain per stores don't have”
— Melissa Mobley5.011 months ago“Nice place. The smell inside is very strong. Need a good air system.”
— Shay Lynn4.011 months ago
Reference
Frequently asked questions
Note — Store information and services may change. Always call (386) 454-7387 to confirm current availability, hours, and services before visiting Scales & Tails.