About
Tucked into Hialeah, Florida, Neptunes Aquarium Store has built a loyal following among the area's large and passionate aquarium-keeping community. The shop stocks both saltwater and freshwater tropical fish, and reviewers consistently note how healthy and vibrant the livestock looks — a testament to the careful husbandry happening behind the scenes. Multiple customers mention the clean, well-maintained display tanks, which is always a good sign when you're evaluating a fish store.
The coral selection draws reef hobbyists from around the area, and the store positions itself as a go-to for reefing needs alongside its tropical fish inventory. Freshwater enthusiasts will find a solid variety of tropicals, and several reviewers highlight rare species they hadn't encountered elsewhere — the kind of unexpected finds that make a trip worthwhile. Live aquatic plants are also available, though pricing on those has drawn some criticism.
Staff members like Rolando (Roli), Nelson, and Tomás earn repeated praise by name for their patience, attentiveness, and personalized service. They'll walk customers through options, offer advice, and even special-order products not currently in stock. The store serves a heavily bilingual community, and Spanish-speaking customers consistently report excellent experiences.
The atmosphere is described as a bit cramped with dim lighting — more functional fish room than polished retail showroom — but that compact layout is packed with variety. Beyond retail, Neptunes offers tank maintenance and cleaning services, though reliability on scheduled appointments has been flagged as inconsistent by at least one customer. They also sell through Amazon, which has generated mixed feedback regarding fulfillment.
Pricing across the board is generally regarded as fair and reasonable, with some noting that the higher-end care justifies the cost. For Hialeah aquarists looking for healthy saltwater corals, colorful freshwater tropicals, and staff who genuinely take the time to help, Neptunes Aquarium Store delivers a personalized neighborhood fish shop experience that's increasingly hard to find.
What they offer
Livestock, services, water
- Livestock & products
- Services
- Specializes in
Highlights
What makes them special
- Healthy and vibrant saltwater corals and freshwater tropical fish
- Rare species not commonly found at other local shops
- Bilingual staff praised by name — Rolando, Nelson, and Tomás — for patient, personalized service
- Fair and reasonable pricing on both livestock and supplies
- Tank maintenance and cleaning services available
From keepers
Customer reviews
“I had a nice experience at that place. There are a different healthy fishes from salty and fresh waters. Rolando was very pacient and nice. So reccomend this place 100 %.”
— waldo alvarez5.0a day ago“Didn't have a good experience, reviewing again because they took my original review down. Awaiting a rude response to someone leaving a review.”
— Bunbunchan1.0Edited a month ago“Beware sellers Amazon listings. Took my money and then disappeared. (Update: just received a response on 11/18/25, more than a year after my review. LOL! Seriously? Over a year to respond? Thank you for proving my point. And by the way, at the time I placed my order you 100% were a F.B.M. Amazon seller which means Fulfilled By Merchant. In other words, Amazon issues were to be resolved by you, not Amazon as you stated. I recall calling your shop two weeks after supposed ship date and the confused sounding employee told me you did not have the items that were listed "in-stock" on your Amazon account. Come on man, either do better or have a better excuse from now on.”
— Wade Bronson1.0Edited 2 months ago“Nelson was awesome! Super attentive and made everything easy. You don’t get that kind of service everywhere anymore. Thank you!”
— Notary Public (Elsie Notary)5.02 months ago“The staff is great”
— gonzalo garcia5.03 months ago“La mejor que he visitado”
— michael wilians tamayo reyes5.04 months ago“Increible la qüalitat dels peixos”
— Stupendu5.04 months ago“Amazing place”
— Madelin Boudet5.05 months ago“He ido a ese lugar y le he comprado peces. Pero la última vez le compré una planta de agua q solo eran dos gajos y me cobró casi 17 dollares por eso y compré 4 peces y dos de ellos murieron. Le llamé y le comuniqué y me dijo que no había nada que hacer que podrían haber sido los otros peces , horrible y no solo había pasado solo 36 hras de eso y ni siquiera me dijo ven q te ayudo con eso o un descuento por eso nada q no se gana la clientela. Solo es vender y no dan garantía como en otros lugares q dan hasta 3 días y hasta 7 . Increíble la gente solo te usa para q compre y mas nada , no compraré más y además las plantas de agua carísimas. Consejo váyanse a Pemproke pines , me fui allí y me quedaré comprando allá y hay calidad y mejor cuidado , y te dan 3 días y un 50% para atrás en caso de q algo suceda además las plantas más gruesas y mas baratas. Lugar espectacular y super buena atención. Gracias Pemproke Pines por tremenda atención y belleza de peces y su garantía.”
— joanet valdes1.05 months ago“Excelente servicio y 100% recomendados”
— Dayli L.5.06 months ago
Reference
Frequently asked questions
Note — Store information and services may change. Always call (305) 501-7333 to confirm current availability, hours, and services before visiting Neptunes Aquarium Store.