Life Aquatic

Such friendly, knowledgeable and amazing staff! Came in for a betta for my son, fully expecting to be oversold on buying a ton of stuff, and both gentleman helping us were so kind, helped us stayed within a budget, and even gave my kids a tour around the store. We will be back for another betta for my daughter soon. Love the customer service here!

Fantastic store. I'm a newish aquarium owner and have been coming here once every week or two for a few months as I slowly build my community tank. The gentlemen who work here are incredibly professional and helpful. Even if I just call to ask a question, they're always willing to answer and help me out. All of my fish have been healthy and are thriving. And when I accidentally bought a female guppy instead of a male, they let me return her and pick out a male. Top tier place!

Super cool store. Staff has been so helpful getting our tank set up and water to where is should be. Nicest staff, so knowledgeable. My daughters fav shop to visit and dream about the next tank she’s going to put together

Absolutely amazing aquarium store. Fish are well taken care of and happy. The plants are also healthy and vibrant, this store takes amazing care of all the fish and plants there

I came to Randy five months ago, knowing almost nothing about saltwater aquariums. He has guided me through the setup of my tank and the inevitable issues that arise. He and Mike have unlimited patience ​i​n answering my questions and emails. Five months in, I still have questions and rely on Randy and Mike for guidance. Everyone at the store clearly loves what ​they do and is knowledgeable and willing to share that knowledge.

Cool local fish store, just a really small selection (most likely due to size of the store itself) They have cool exhibit tanks though!

The owner behaves unethically in my experience. Their billing processes are disorganized. I wouldn’t recommend leaving your credit card on file with this business. I recently got a bill that was supposedly for service over 2 years prior (it’s extremely hard to tell if an invoice is legitimate when you’re billed 2 years after the service date(s) and their process was never systematic). Instead of the owner taking responsibility for a “software error” and owning the fact that invoicing someone 2 years after service date(s) is terrible business practice, he instead threatened to sue me, said such lawsuit “won’t be good for my credit score” AND threatened my personal reputation as a local business owner (for “not paying my bills” I guess when I questioned the bill/timing?) I have a credit score of 820 as I always pay my bills immediately. As a trusted local business owner myself, I would never even CONSIDER charging someone 2 years later for my own company’s error. Not only would I take personal responsibility, but I’d never put my clients through having to dig through years of records to try and figure out if charges are legitimate from two years prior.

I’ve always wanted a reef tank so recently set one up but had some issues with buying health fish at other stores local to me. I was very happy I went to Live Aquatic in New Canaan. It is further away from me (I live in New Milford) but I found their selection to be great and their fish looked super healthy! I will go out of my way to purchase fish from here going forward. I met Randy the owner who was incredibly knowledgeable and passionate about his business. I was amazed at the display aquariums too and the unique aquaculture inside of them. It was fascinating and fun to look around. I purchased a royal gramma, a bicolor blenny and a cleaner shrimp…all are doing great!!

I love the team and the fish here! They’re very nice and I come in here every time I go to town!

Great service at a great price