About
Wags and Whiskers in La Crosse, Wisconsin is a locally owned pet supply store with locations in both La Crosse and Onalaska, focused primarily on dog and cat food, treats, and grooming services. While it does not carry fish or aquarium supplies based on available customer feedback, it has built a loyal following among pet owners in the La Crosse area for its curated selection of high-quality pet food and knowledgeable staff. The store's real strength lies in its team.
Reviewers consistently praise the staff for their expertise in pet nutrition and their willingness to offer personalized product recommendations — whether it's calming treats for anxious pets, UTI prevention supplements for cats, or allergy-friendly options for sensitive dogs. Brands like Zignature dog food are popular picks among regulars. The shop also stocks a thoughtful selection of cat toys, including hard-to-find catnip-stuffed knit toys that one reviewer's cats can't get enough of.
Grooming is another draw. Groomers Hannah and Susan receive frequent shoutouts for their skill with dogs of all sizes, from puppy cuts to regular maintenance grooming. Multiple reviewers describe the grooming experience as professional, friendly, and fairly priced.
It's worth noting that Wags and Whiskers is not a live animal store — a point of confusion for some visitors expecting to find pets for sale. The inventory is focused on food, treats, and select supplies rather than a wide range of accessories or specialty equipment. 5% surcharge on electronic payments, so bringing cash is a smart move.
For La Crosse pet owners who value personal service and quality nutrition products over big-box store variety, Wags and Whiskers delivers a reliable, community-centered shopping experience. The staff's genuine love for animals comes through in every interaction.
Highlights
What makes them special
- Knowledgeable staff offering personalized pet nutrition advice
- Popular grooming services with groomers Hannah and Susan
- Curated selection of high-quality pet food and treats
- Two locations serving La Crosse and Onalaska
From keepers
Customer reviews
“Wrong lication”
— Amber Krueger1.04 days ago“My dogs love everything from here!”
— MJ5.0a week ago“The staff's knowledge about their many products is so helpful, but their love of animals surpasses my expectations. Every staff member I've asked for advice from is so willing and experienced and has helped me several times!!”
— Lisa Carmichael5.0a month ago“The staff at both the La Crosse and Onalaska location are very friendly and knowledgeable. They have everything you need!”
— Amy Kendrick5.09 months ago“We stopped at the store today. It appears they sell more pet food than anything else. We were looking for a harness for a dog with some disability. They had nothing suitable. They did have harnesses for simple restraint.but nothing to help life a dog--nothing as nice--ie quality--as I've seen online. There were 3 staff people in this small store but there was no offer to assist. Like I said, plenty of food but very limited amounts of supplies. We wanted to give a small business a chance but are now headed to a large chain store.”
— Tina CH1.0a year ago“Susan did a great job grooming my puppy.”
— Gregory Woods5.0a year ago“I’ve been buying my fur babies food/treats here for years and always high quality. I take my pups here for grooming and it’s the best! Hannah or Susan(who is back with us) are amazing!♥️”
— Diane Schulze5.0a year ago“Susan was really good with my puppy. Beautiful cut.very friendly and good customer service. Price was really was good. Definitely recommend.”
— ERIK5.0a year ago“Great store. Friendly staff. Bring my dog here for grooming with Hannah. She is wonderful!”
— Paul R5.0a year ago“The sign said this is a PET STORE. This Google title says it's a PET STORE. I entered the store and they have no pets... Only food. Maybe the sign should say Pet Food Store.”
— Garet Wyatt2.0a year ago
Reference
Frequently asked questions
Note — Store information and services may change. Always call (608) 781-4550 to confirm current availability, hours, and services before visiting Wags and Whiskers.