About
Paw's Natural Pet Emporium in Kennewick, Washington is primarily a natural pet food and supply store rather than a fish-focused shop, but it deserves mention for its broad approach to animal care — including reptiles and small animals. 8 rating, this locally owned store has built a devoted following across the Tri-Cities area, with some customers driving well out of their way to shop here. The store's core strength is its enormous selection of pet foods, including frozen, fresh, and standard offerings across numerous brands.
Staff members like Jasmine and Danielle are frequently praised by name for their ability to match finicky pets with the right nutrition. One reviewer shared how their 16-year-old dog required a very specific food that couldn't be found anywhere else in eastern Washington — until they tried Paw's. The store carries brands like Honest Kitchen and NutriSource, and their return policy on food that doesn't work out is notably generous.
Beyond dog and cat supplies, Paw's stocks products for reptile keepers — one reviewer buys fresh crickets for their geckos, and another praised the store's handling of a faulty bearded dragon light, honoring an exchange promise even two months later. There's a resident chinchilla that customers love greeting, adding to the interactive atmosphere that sets this shop apart from big-box competitors. The store also offers free delivery, which multiple reviewers highlight as a significant perk.
The layout can feel a bit disjointed and overwhelming given the sheer volume of products, but that density means you're likely to find what you need. Pricing is generally considered reasonable, often beating the larger chain pet stores. For aquarium hobbyists specifically, this isn't a destination fish store.
But for Kennewick pet owners looking for quality natural foods, knowledgeable staff, and genuine local service, Paw's has earned its stellar reputation.
What they offer
Livestock, services, water
- Services
Highlights
What makes them special
- Massive selection of natural, frozen, and fresh pet foods across many brands
- Free delivery service available in the Kennewick area
- Knowledgeable staff who help match pets with the right nutrition
- Generous return policy on pet food that doesn't work out
- Stocks reptile supplies including live crickets and lighting
From keepers
Customer reviews
“This is the best pet store, the staff is knowledgeable and always offering to assist. The pet food, treats, and toys are all very high quality. Highly recommend going here for all things pet related, there's no better place than Paws.”
— Christopher Burk5.02 weeks ago“This place is alot to handle, disjointed setup, but huge variety of products. If you need something special this will probably have it or similar. Pricing is on the higher end. So many pet food options and brands, including frozen, fresh, and standard offerings.”
— Anna Christopher4.02 weeks ago“Customer service was great and the over all layout of the store, the selection, and being able to see the animals in store was great.”
— TheSpaceCasePlayground -4.0a month ago“love it my geckos get fresh crickets well worth it!”
— Jaspe Rodriguez5.0a month ago“I can’t recommend this place enough. Staff is always accommodating, their food is high quality, and there are so many options for treats which my dogs appreciate.”
— Natalie Gillman5.0a month ago“Great selection”
— Billy Foster4.02 months ago“Always friendly and helpful!”
— Becky England5.0Edited 4 months ago“I have a high maintenance OLD MAN dog. He is 16 years old (105 in human years). He eats one type of food. If he doesn't, get it he gets diarrhea and gets weak. I had tried to find his dog food in three different places in eastern Washington. No luck until I went to Paw's. Thank you so much!”
— Rusti Nelson5.04 months ago“A little disorganized, but still a great shop to find most of what I need for my pups.”
— Kristine Brines5.04 months ago“Customer care, great product selection, and reasonable pricing exist here. I always feel taken care of there when I pick up dog food. They offer a wealth of information for when I need it and they are happy to help. I really like that because you don't see much of that in this era of consumerism. Paw's is simply awesome!”
— yes_girl5.05 months ago
Reference
Frequently asked questions
Note — Store information and services may change. Always call (509) 783-7387 to confirm current availability, hours, and services before visiting Paw's Natural Pet Emporium.