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States/Vermont/South Burlington/Pet Food Warehouse
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Pet Food Warehouse

4.7(851 reviews)
·
Closed· 9:00 AM – 5:30 PM
2500 Williston Rd, South Burlington, VT 05403
Call (802) 862-5514Get DirectionsVisit Website
About Pet Food Warehouse

Pet Food Warehouse in South Burlington, Vermont is a locally beloved pet supply destination that has earned fierce loyalty from customers across the region — and well beyond state lines. This storeroom-style shop specializes in premium pet food, with a particular depth in raw feeding options that draws customers from as far as an hour and a half away. Frozen raw, freeze-dried raw, low-temperature air-dried raw, vacuum-dried raw, 80/20, 90/10 — the variety is staggering and speaks to a store that takes animal nutrition seriously.

The staff's product knowledge is a recurring theme in customer feedback. They'll help you navigate dietary restrictions, steering you away from chicken-based formulas for sensitive cats or finding the right specialty food for dogs with particular needs. Supplements, dental care products, freeze-dried minnows — these are the kinds of discoveries customers credit to conversations with PFW employees who genuinely understand what they're selling.

Beyond dogs and cats, the store carries an impressive selection of wild bird food. Their black oil sunflower seeds and Nyjer seeds are praised for both quality and price, and staff will carry heavy bags right to your car. Pet Food Warehouse also runs a robust online store that ships nationwide, with customers in Massachusetts and Pennsylvania reporting fast delivery times of two to three days and meticulous packaging.

Free shipping on qualifying orders and prices competitive with — or better than — Chewy and Amazon make it a genuine alternative to the big online retailers. The store is pet-friendly, welcoming dogs for socialization visits, and offers new-pet deals that customers rave about. There's a self-wash dog station available, though availability can be hit-or-miss.

The overall atmosphere is warm and unhurried — staff are eager to help but never pushy, creating what many describe as a dramatically different vibe from big-box chain stores. With competitive pricing, case discounts, and a satisfaction-backed return policy on food, Pet Food Warehouse has become a South Burlington institution for a reason.

What They Offer

Livestock & Products

Fish Food

Services

Online StoreDelivery
What Makes Them Special
  • Exceptional selection of raw dog food formats including frozen, freeze-dried, air-dried, and vacuum-dried options
  • Ships nationwide with fast 2-3 day delivery and careful packaging
  • Competitive pricing on par with or better than Chewy and Amazon
  • Top-quality wild bird food including black oil sunflower and Nyjer seeds at great prices
  • Pet-friendly store where dogs are welcome for socialization and toy shopping
Customer Reviews
4.7(851)

Arafatul Islam Saon

39 reviews

a week ago

Best place for premium pet food. Highly organized store and excellent customer service. Highly recommended!

Ben Ash

46 reviews

a month ago

Very friendly staff. Great selection of cat stuff!

Wendyll Behrend

23 reviews

a month ago

No question - This is the absolutely best place to shop for your dog or cat's needs! Everyone in the store remains eager to help and offer opinions on everything from kibble to supplements. I regularly take my young dogs here for socialization and exposure. Every time I let them pick out a new toy and every time I leave having spent a couple hundred bucks on great quality things to feed them. I learned about freeze dried minnows here, I learned about dental supplements for pearly white teeth and they have more options for raw food for dogs than I could ever have imagined. Frozen raw, freeze dried raw, low temperature air dried raw, vacuum dried raw, 80/20 and 90/10, too. There is no question that my dogs are eating higher quality food than ever before, because of what I've learned at this place. No matter how you came to have your furry companion, you owe it to them , to check this place out and go shopping!

James Brown

28 reviews

2 months ago

Love this place their product and their staff in every way. 👍

abby

5 reviews

2 months ago

Outstanding. I’m in Massachusetts and every order I’ve placed has been delivered with in a few days of placing. The protection and care that is taken is unmatched. I have NEVER received a damaged item. I can’t say enough positive things.

Tyler Marshall

28 reviews

3 months ago

Friendly and helpful staff that made our dog feel welcome. We will be coming here for all of our pet needs!

F. G.

242 reviews

4 months ago

Great products and wonderful service

Kate Stattel

24 reviews

4 months ago

Best place to go for your babies.. they also really hook you up when you get a new pet. Such lovely staff—really lucky to have them here!!

goldenlunafish

61 reviews

Edited 4 months ago

Review from Sept 2025: I love your store and commitment to animals and community. However, recently, caring for my cats while I was away, my mother went in to pick up more cat food. Knowing my cats are on a special diet, she brought in an empty can and asked a staff member for a case of the same. When I returned home a few days later I discovered it was the wrong food (containing salmon which my one of my cats can’t digest well) and my cat had been having loose stools for four days. Because ultimately he was okay and just needed some minor rehydration I figured I wouldn’t blame you or her. But I did want to let you know that this is an area where your staff should be very careful and the consequences could have been worse. I didn’t want a refund or discount or anything special. However, I would have appreciated an apology and assurance that it would be taken seriously. Sadly, when I went in to pass on the feedback, I was so disappointed with the response I received. She accepted no responsibility on behalf of the store, made no apology and offered the response of, ‘well, mistakes happen, we have some new people working, have a nice day.’ I’m paraphrasing but that is what the sentiment felt like to me. Because this response was so unsatisfactory to me, I decided to post this feedback publicly, with the hope that it will be taken seriously. My cat is five months old and was able to rebound, but it could have resulted in urgent care or worse. The least I could have received was an apology and promise to make sure the staff are reminded to be careful. ************* Review from 2024: The best place to buy food, supplements, accessories, and treats for your pet. Every staff member I've interacted with has been knowledgeable, helpful and friendly. Their prices are the same as Chewy and they have lots of products not available on Chewy. There's discounts on cases and if your pet isn't satisfied, you can bring a food back. Definitely worth a visit! 🐱 *Images below are products for our 20 year old cat 💜

Taylor Austin

100 reviews

4 months ago

Great deals and the friendliest people. Love supporting a local store.

Frequently Asked Questions about Pet Food Warehouse

Note: Store information and services may change. Always call (802) 862-5514 to confirm current availability, hours, and services before visiting Pet Food Warehouse.

Hours & Contact
Monday:9:00 AM – 6:30 PM
Tuesday:9:00 AM – 6:30 PM
Wednesday:9:00 AM – 6:30 PM
Thursday:9:00 AM – 6:30 PM
Friday:9:00 AM – 6:30 PM
Saturday:9:00 AM – 5:30 PM
Sunday:9:00 AM – 5:30 PM

Phone

(802) 862-5514

Website

www.pfwvt.com/

Address

2500 Williston Rd, South Burlington, VT 05403

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2500 Williston Rd, South Burlington, VT 05403

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Known For
Premium EquipmentKnowledgeable StaffBeginner FriendlyGreat Selection
Information Updated

February 7, 2026

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