About
Birdytown Exotics in Jackson, Tennessee is primarily an exotic pet store focused on birds, reptiles, and small animals rather than a dedicated aquarium shop. The store carries a varied selection of creatures including snakes, geckos, parrots, parrolets, prairie dogs, guinea pigs, rabbits, and bearded dragons — along with feeder supplies like fresh worms for reptile owners. Staff members like Mary, Niki, and Dustin earn praise from returning customers for being pleasant, knowledgeable, and willing to walk shoppers through their options at a relaxed pace.
One loyal customer drives all the way from Memphis to shop here, citing reasonable pricing and quality animals. That said, the store's reviews tell a mixed story. Several visitors have raised concerns about animal husbandry — reports of large snakes housed in undersized tanks, geckos with dropped tails suggesting stress, and at least one instance of a rabbit without water.
A few customers also report purchasing animals that became ill or passed away shortly after purchase. 9 rating reflects a place where some shoppers have genuinely positive experiences while others leave troubled by what they've seen. For Jackson-area residents looking for exotic pets, Birdytown Exotics offers a selection that's hard to find locally, with pricing that customers consistently describe as reasonable.
The staff clearly have their fans — multiple reviews single out individual employees by name for their helpfulness and warmth. Prospective buyers would be wise to inspect any animal carefully before purchase and ask detailed questions about the animal's health history and care requirements. The store appears to cater primarily to the reptile and bird community, and while there's no evidence of a dedicated fish or aquarium section, it serves as a notable exotic animal resource in the Jackson, Tennessee area.
Highlights
What makes them special
- Prairie dogs and parrolets among unique exotic animal selection
- Staff members Dustin, Mary, and Niki praised by name for helpfulness
- Reasonable pricing draws customers from as far as Memphis
- Fresh feeder worms available for reptile owners
From keepers
Customer reviews
“I got a bird from there it was beautiful was missing spots but it passed away not too long afterwards I don't know if I would get a bird from there again”
— Austin Bone1.03 weeks ago“They did not have the bird we were looking for”
— Erica Rutan1.04 weeks ago“Can’t get any better”
— Connie5.0a month ago“Horrible, the smell hits you as soon as you walk in. There's a rabbit that had no water at all.”
— Melissa May1.03 months ago“Slytherin Exotics has a great selection and great customer service”
— Christopher Myracle5.0Edited 4 months ago“keeping animals in improper enclosures.. have huge snakes in little tanks and most of their geckos have dropped their tails.. had one of their birds flying around pecking at the gecko cages which they thought was funny and laughed when I brought it up and let it keep going while talking to their friend behind the counter.. figured that was a good time to make my leave.”
— Randall Thymes1.04 months ago“Amazing animals and Mary is so sweet and helpful”
— Amy Borges5.06 months ago“Worst experience ever selling sick animals”
— 6Five Coyote1.06 months ago“she was very nice and helpful and you can tell she wants you to take your time look and see all your options. i will be back!! prices are very reasonable”
— AlTiMaTe Outdoors5.08 months ago“I purchased a parrolet from you. The manager Niki was very pleasant and very helpful. Will buy from you again.”
— Sandra Schoonmaker5.08 months ago
Reference
Frequently asked questions
Note — Store information and services may change. Always call (731) 736-0268 to confirm current availability, hours, and services before visiting Birdytown Exotics.