








Birdytown Exotics in Jackson, Tennessee is primarily an exotic pet store focused on birds, reptiles, and small animals rather than a dedicated aquarium shop. The store carries a varied selection of creatures including snakes, geckos, parrots, parrolets, prairie dogs, guinea pigs, rabbits, and bearded dragons — along with feeder supplies like fresh worms for reptile owners. Staff members like Mary, Niki, and Dustin earn praise from returning customers for being pleasant, knowledgeable, and willing to walk shoppers through their options at a relaxed pace.
One loyal customer drives all the way from Memphis to shop here, citing reasonable pricing and quality animals. That said, the store's reviews tell a mixed story. Several visitors have raised concerns about animal husbandry — reports of large snakes housed in undersized tanks, geckos with dropped tails suggesting stress, and at least one instance of a rabbit without water.
A few customers also report purchasing animals that became ill or passed away shortly after purchase. 9 rating reflects a place where some shoppers have genuinely positive experiences while others leave troubled by what they've seen. For Jackson-area residents looking for exotic pets, Birdytown Exotics offers a selection that's hard to find locally, with pricing that customers consistently describe as reasonable.
The staff clearly have their fans — multiple reviews single out individual employees by name for their helpfulness and warmth. Prospective buyers would be wise to inspect any animal carefully before purchase and ask detailed questions about the animal's health history and care requirements. The store appears to cater primarily to the reptile and bird community, and while there's no evidence of a dedicated fish or aquarium section, it serves as a notable exotic animal resource in the Jackson, Tennessee area.
Austin Bone
9 reviews
I got a bird from there it was beautiful was missing spots but it passed away not too long afterwards I don't know if I would get a bird from there again
Erica Rutan
4 reviews
They did not have the bird we were looking for
Connie
2 reviews
Can’t get any better
Melissa May
81 reviews
Horrible, the smell hits you as soon as you walk in. There's a rabbit that had no water at all.
Christopher Myracle
4 reviews
Slytherin Exotics has a great selection and great customer service
Randall Thymes
11 reviews
keeping animals in improper enclosures.. have huge snakes in little tanks and most of their geckos have dropped their tails.. had one of their birds flying around pecking at the gecko cages which they thought was funny and laughed when I brought it up and let it keep going while talking to their friend behind the counter.. figured that was a good time to make my leave.
Amy Borges
203 reviews
Amazing animals and Mary is so sweet and helpful
6Five Coyote
11 reviews
Worst experience ever selling sick animals
AlTiMaTe Outdoors
4 reviews
she was very nice and helpful and you can tell she wants you to take your time look and see all your options. i will be back!! prices are very reasonable
Sandra Schoonmaker
10 reviews
I purchased a parrolet from you. The manager Niki was very pleasant and very helpful. Will buy from you again.
Note: Store information and services may change. Always call (731) 736-0268 to confirm current availability, hours, and services before visiting Birdytown Exotics.
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972 S Highland Ave, Jackson, TN 38301
February 7, 2026
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