About
9 rating from over a hundred customers — and the reviews make it clear why. This isn't a sprawling big-box pet store; it's a focused, expertise-driven destination for anyone building, maintaining, or restocking a backyard pond or water feature. Koi are a major draw here.
Customers rave about the quality and health of the fish, with one first-time buyer walking out with five koi and declaring immediate plans to return. Goldfish round out the live fish offerings, and the staff clearly understands the nuances of pond stocking. But fish are only part of the picture — Grassland Aquatics has built a strong reputation for its selection of aquatic plants, the kind of hard-to-find varieties that serious water gardeners struggle to source elsewhere, all at competitive prices.
On the equipment side, the shop carries pumps, fountains, liners, and the full range of products needed for pond construction and repair. Multiple reviewers describe bringing specific problems — a broken pump, a pond in need of restoration — and walking out not just with the right product but with practical advice on how to tackle the project. The consultation-style service is a recurring theme across reviews, with staff taking genuine time to answer questions, offer suggestions, and guide customers through both small water features and full-scale pond repairs.
What stands out most about Grassland Aquatics is the atmosphere. This is a place where the team remembers your face, makes your kids feel welcome, and offers encouragement alongside expertise. Several customers mention returning repeatedly during multi-visit projects, each time receiving the same patient, knowledgeable support.
For pond keepers in the greater Franklin area, it's the kind of local shop that turns a weekend errand into a relationship with people who genuinely care about your water garden's success.
What they offer
Livestock, services, water
- Livestock & products
- Services
- ConsultationPond Services
- Specializes in
- PondFreshwater
Highlights
What makes them special
- Extensive selection of hard-to-find aquatic pond plants at competitive prices
- Healthy koi and goldfish for pond stocking
- Full range of pond supplies including pumps, fountains, and liners
- In-depth consultation and expert advice for pond building and repair
- Family-friendly atmosphere with patient, welcoming staff
From keepers
Customer reviews
“First time customer and the experience was great. Bought 5 koi and couldn’t be happier. Very knowledgeable staff. Defiantly going back.”
— Ronnie Jones5.02 months ago“Great selection of plants and fish. The customer service is top notch!”
— Annette Donley5.04 months ago“Nice place that had aquatic plants that I couldnt find anywhere else and had better prices than some of the other aquatic shops.”
— matthew barber5.05 months ago“I came in for plants and a pump for a small water feature. The staff was wonderful, answered all my questions, offered suggestions and professional advice! I will definitely be back for all my fountain needs!”
— Bob Bowser5.05 months ago“This is a fantastic and knowledgeable place to get koi and pond plants”
— Keith Martin5.0Edited 8 months ago“I’ve been to grassland Aquatics several times during the process of repairing my pond. They had all the products needed but mostly they had helpful advice and encouragement. I can’t say enough about how friendly the employees were each visit. I highly recommend this shop.”
— Linda Doyle5.09 months ago“Great selection of water plants along with being knowledgeable about the plants they sell.”
— Jeff Will5.09 months ago“I love this place and the team here! They are wonderful with questions and have fantastic solutions. They take your time to explain and to consult. They also make my kids feel really special when we stop by. I highly recommend them.”
— RAF5.010 months ago
Reference
Frequently asked questions
Note — Store information and services may change. Always call (615) 790-0776 to confirm current availability, hours, and services before visiting Grassland Aquatics.