Grassland Aquatics

9 rating from over a hundred customers — and the reviews make it clear why. This isn't a sprawling big-box pet store; it's a focused, expertise-driven destination for anyone building, maintaining, or restocking a backyard pond or water feature. Koi are a major draw here.

Customers rave about the quality and health of the fish, with one first-time buyer walking out with five koi and declaring immediate plans to return. Goldfish round out the live fish offerings, and the staff clearly understands the nuances of pond stocking. But fish are only part of the picture — Grassland Aquatics has built a strong reputation for its selection of aquatic plants, the kind of hard-to-find varieties that serious water gardeners struggle to source elsewhere, all at competitive prices.

On the equipment side, the shop carries pumps, fountains, liners, and the full range of products needed for pond construction and repair. Multiple reviewers describe bringing specific problems — a broken pump, a pond in need of restoration — and walking out not just with the right product but with practical advice on how to tackle the project. The consultation-style service is a recurring theme across reviews, with staff taking genuine time to answer questions, offer suggestions, and guide customers through both small water features and full-scale pond repairs.

What stands out most about Grassland Aquatics is the atmosphere. This is a place where the team remembers your face, makes your kids feel welcome, and offers encouragement alongside expertise. Several customers mention returning repeatedly during multi-visit projects, each time receiving the same patient, knowledgeable support.

For pond keepers in the greater Franklin area, it's the kind of local shop that turns a weekend errand into a relationship with people who genuinely care about your water garden's success.