The Critters & Me

The Critters & Me on Agua Fria in Santa Fe is a locally owned pet supply shop that has carved out a loyal following among dog and cat owners across the city. While this isn't an aquarium store, it's a beloved neighborhood fixture for pet parents seeking high-quality, natural, and specialty food options that you won't find at the big box retailers. The store's self-serve dog wash stations are arguably its biggest draw.

" Whether you've got a shedding husky or a tiny Yorkie, the wash stations make the messy job manageable — and the staff won't bat an eye at a loud or unruly pup. Food selection is the other pillar of The Critters & Me's reputation. Customers consistently note the curated range of healthy, premium pet foods for both dogs and cats, including specialty and hard-to-find wet food brands like Catit pouches.

The philosophy seems to be quality over quantity — staff members are well-versed in their inventory and can guide customers toward the right food for specific dietary needs. One reviewer celebrated finally finding food their Yorkie could tolerate. The store also stocks homeopathic pet remedies, innovative toys, and treats, with new products rotating in regularly.

A loyalty rewards program sweetens the deal — buy enough bags and you'll earn a free one. The store will also special order products and follow up when they arrive, a level of personal service that keeps Santa Fe pet owners coming back. Prices run slightly higher than chain competitors, which is the trade-off for a locally owned shop with knowledgeable staff and a carefully chosen inventory.

A few reviewers have noted occasional stock issues and the odd less-than-stellar customer interaction, but the overwhelming consensus is warm: this is a store where you're greeted at the door, your pet is offered a treat, and the shopping experience feels genuinely personal.