About
Steve's Pet Shoppe is a privately owned pet store in Lebanon, New Hampshire, that has built a loyal following among local pet owners. While primarily known for its small animal and general pet supplies, the store carries a broad inventory that spans multiple pet categories. Reviewers consistently highlight the knowledgeable and friendly staff, who take time to show customers around and handle animals with genuine care.
The store has earned particular praise for its rabbit and small animal section, which customers describe as the best in the area, featuring an impressive selection of treats, hides, and enrichment toys. Reptile enthusiasts will also find a solid range of products, and dog and cat owners appreciate the unique items that aren't always easy to find at big-box competitors. Prices are described as comparable to larger retailers, which is notable for an independent shop.
What sets Steve's apart is the personal touch that comes with being a locally owned business rather than a chain. Staff members are willing to special-order items they don't have in stock, working directly with customers to track down what they need. The store also participates in fundraisers for local animal shelters, showing a commitment to the broader pet community in the Upper Valley region.
It's worth noting that the store does sell live animals, including dogs and cats, which has drawn some criticism from adoption advocates who question the sourcing practices. This is a point of contention for some visitors, though others appreciate having access to live pets alongside the extensive supply inventory. For Lebanon-area pet owners looking for a neighborhood shop with personalized service and a surprisingly deep selection of small animal and reptile products, Steve's Pet Shoppe delivers an experience that the big chains simply can't replicate.
The staff's willingness to go the extra mile — whether bagging purchases, demonstrating products, or sourcing hard-to-find items — keeps customers coming back.
Highlights
What makes them special
- Outstanding selection of rabbit and small animal treats, hides, and enrichment toys
- Independently owned with staff who will special-order items on request
- Good range of reptile products alongside dog and cat supplies
- Participates in fundraisers for local animal shelters
From keepers
Customer reviews
“A few years ago I came to the store to buy a scratching board for my cat 🐈. Great products and service and the staff are very nice. Tiger-J liked the scratching board and used it for a few years. The staff helped to bag my purchase. The products are long lasting. A big selection of cat dishes, toys and scratching posts. When I visited the animals, the staff showed me the animals and they handled the animals carefully. Sometimes the store has fundraisers for animal shelters.”
— Amelia Warfield5.0a month ago“While I am an advocate for rescuing dogs and cats, I also support reputable breeders and there is NO reputable breeder I know of that would sell their litters through a pet store. Steve's claims that their pets come from "local breeders" but refuses to disclose any specifics (I know several people who have asked directly). These situations could definitely be along the lines of a puppy (or kitty) mill. Maybe someday they'll join the multitudes of other pet stores that no longer sell dogs and cats and instead partner with local humane societies and rescues to help get animals adopted. A true disservice to animals.”
— Alexia Voitle1.05 months ago“This is the BEST pet store for rabbits and small animals!! What an amazing selection of treats, hides and enrichment toys! Also a great selection of reptile products as well as cool stuff you don’t find everywhere for dog and cats The staff were so friendly and helpful. The prices are comparable! Wow🐰🐹🐭🐇🐁🦔🐀”
— Grace Ross5.07 months ago“I love this sm pet shop. The help is knowledgeable and friendly. This is my go to pet store if they don't have it they are happy to work with you on getting what you need. Enjoy your visit. I believe it's not a chain store I'm pretty sure it's a private company that means alit to me.”
— Phyllis Averine5.0a year ago
Reference
Frequently asked questions
Note — Store information and services may change. Always call (603) 448-5959 to confirm current availability, hours, and services before visiting Steve's Pet Shoppe.