Exotic Aquarium

Came in for a light,really good customer service,cheap rocks,

Over the past year or two my wife and I have bought many, many fish from this location. Ranging from minnows, Koi, a ton of goldfish, Hi Fin Sharks, Shrimp, ect. We now stop by about once every two weeks just to see what comes in. We have three above ground ponds in the backyard, 500, 280, and 200 gallons approx. Plus an inside little eco thingy for the shrimp and snail. The staff at Exotic are always super helpful! Sometimes I'll be picking out a fish and get in that panicky can't make a decision mode, and they never rush me and reassure me that it's totally fine. Also, always willing to help when I have questions. At one point I had a fungus (didn't know what it was) growing on fish in one of my ponds and lost a fish, so I asked them for help. The owners son (I gotta ask his name oops) asked for pictures and after looking made a suggestion and didn't push their products knowing that they ran out of what I needed. He referred me to another way of buying. He was right, and my fish healed after treatment. It was ultimate customer service. They were busy and stressed, but he still took the time to help me. I read through some other reviews and saw some complaints and can address one: They have signs up, if you need help, go to the front desk and they coordinate for someone to help you. Don't just stop staff who are always on an assignment unless they ask if you need help. It's an organized way of doing it that seems to work good. We love the fish selection here and are always excited to see what comes in. Prices wise, it really just depends on what it is. Sometimes I'll see things that are cheaper than other places, and sometimes I'll see things that are more expensive. I think that's just the business based off the supplier and shipping. I know they don't have a fish guarantee, but I get it. Fish die from transfer stress, pond/aquarium quality, ect. So much of that depends on the customers care not theirs, so I agree it would be a losing money for them thing to have that kind of guarantee. We really do love this spot and appreciate the help they always give us. Plus, the selection of Goldfish is great, especially when they get the fresh shipments in.

Amazing selection of fish and all your aquarium needs

Good awesome selection

Love this place…all the improvements since the fire are A+! Amazing selection of fish and supplies. I have 3 aquariums, this is my first stop when I need something.

Best shop ever, well versed staff, this is the only spot to go in sac

Clean tanks and great choices of wood! Amazing saltwater tanks as well! You can tell there is a lot of work that goes into this store. We will be back!

Do NOT support this business. They have the money to run a business but keep beautiful creatures in tanks that are not adequate for them and their health. It’s disheartening to see a tiktok posted by the company showing how they allowed a Arowana grow large in a 55 gal tank but still hasn’t tried relocating it or finding an adequate living space. The company claims it was a surrender but hasn’t done anything to help the fish. Please do not take something you can’t take care of. The fish is stressed, can’t move around, will develop droopy eye from being cramped, immune system weakens, and so much more. Do not run a business if you can’t properly take care of the species. Droopy eye in arowanas is primarily caused by environmental factors like constant downward gazing at food, genetics, a fatty diet leading to fat deposits, and head trauma from impact. A one-directional water flow and a cramped tank can also stress the fish, contributing to the condition. This should not be a business, owner doesn’t know anything about exotic species.

Everyone is really cool there, very knowledgeable I've had conversations with two different staff members, for alease a couple of hours about my new pet. They have a large selection of different reptile foods, that is my new go to place..... they also have a nice variety of different reptiles

Price is good, however this is the second time I showed up and just left because it's so difficult to get help. Super slow service. Ill spend an extra dollar at other stores to be able an get help. Much better service at other stores.