J & M Aquatics & Pet Center

I love thos place! The people are awesome, they've taught me a lot and I hope to be partners with them when I start my near future side business for aquatic breeding. They are an excellent place to buy fish and also to ask questions if you are there to learn because they are happy to help anyone learn more about aquatics, their advice is sound, and it works 95% of the time.

We have probably spent way too much money here. But still come back. Excellent choices on dog treats, and fish stuff. The whole staff is friendly, knowledgeable and courteous. I enjoy not being looked at like I’m stupid when I have a question. Their answers are always backed up and never have steered me astray! The younger folks that are working absolutely care about what they do and are always so kind and respectful when we bring our Great Dane puppy in. I do want to give a special shout-out to Ali, Ali is a wealth of information for anything aquarium related!! Ali is the key pillar of customer service and care, there have been several purchases that I have postponed until I had a chance to talk with Ali about them! Great job to all! I have quite a bit of experience with retail, it’s easy to see why these guys have been open for so long!

Very poor selection, products not stocked, had to wait weeks on orders.They watched me unload my small child from her carseat, and once we walked to the front door, to make a large monthly purchase the rude women locked the door in our face. I called and was put on hold for a manager that never came to the phone. Amazon is cheaper w no attitude and way better customer service. This is no way to treat your good paying customers! Do Better we will never return

Smells bad, employees are always too busy talking to each other, always something dead, The staff are knowledgeable about some things but when it comes to bugs completely clueless things started to go downhill after Dylan left. Not impressed do better. (In response to the comment from the owner, Yes I have informed the employees, you had an albino corn snake girl was very gentle with him when cleaning him out, Madagascar hissing roaches, chameleon, tree frog) was this all at once? No... it was like once/ twice a month there was something dead looks like you guys changed out your enclosures again though so hopefully this is what the issue was. Just sucks because this used to be my main store. 😮‍💨

Place is meh, but at least they have bubble filters in the small beta cups. Some fish look on the ill side. (And let me make this very clear, they do have some tanks that are under "observation") but some fish that looks like they need observation are in the mix with the others. They finally worked on their enclosures a little bit for insects and reptiles so that's a plus. Prices are a little hit/miss and they don't always have what I need. 🥲Some of the employees are super friendly though, if it wasn't for the sweet girl with the pink hair I probably would've stopped coming here awhile ago after insect guy left it's always a different vibe when I come in honestly just depends on who's running the register that day.