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Phone
(423) 247-3474Website
www.facebook.com/thepetcove/Address
2218 E Center St, Kingsport, TN 37664, USA
Sara Dillow
They have a good selection of exotic related items. I was disappointed when they didn't offer smaller live mice for snakes or saltwater fish. The place is nice but some of the staff can be rude. I picked up a cork flat, which was marked at 9.99 only to be told at the counter that it's a cork round because it has a curve and charged me 10.99 for it instead. It's not a huge deal, but why argue with a customer when the tag that is through the cork itself says cork flat? I also saw a guy wanting a ball python, and they didn't seem to have their records straight about them. It took almost 30 minutes for them to sort it out. The prices on snakes are crazy too. Just go to a reptile show or a nearby breeder instead of pay 200+ for a normal when you can find them for 20 at a show and have all the information about where the snake came from and the snake itself.
Ashley Richards
This is a nice store with nice employees. I'm just discouraged because I paid $55 for a dotted pleco (I had been wanting one for almost a year, so I splurged). I bought it Monday, December 30th and it died today January 9th. They only have a 5 day return/replacement window so I'm out $55. Plus I'm really sad. My tank has been set up since March 2024 and all the waters tested great. I don't know what could've happened. It never acted erratically. Hopefully the 4 Angelfish I bought from there will be fine. I retested the water today and everything still looks good so I'm at a loss. I gave them 3 stars because I feel like their replacement policy should be at least two weeks. I understand some people don't have their aquariums properly ready with beneficial bacteria etc. but that isn't the case with mine. Just discouraged. Photos are of it after it passed. It doesn't even look sick!
Alpha Wolf and Pearl Plushies Official
I bought a $229 uromastyx on June 29th and it died 9 days later, July 8th. Since I brought it home it wouldn't eat or drink or barely move. I contacted the company and they said they only had a 5 day return policy..really, 5 days! That seems a little early especially for something so expensive. If you have faith in your animals maybe you should extend your refund policy. 5 days isn't long at all. I gave it 2 stars only because the staff was friendly. I should have read some of the reviews because i see others have had the same issue. Do not buy from here unless you like gambling your money.
Alyson Healy
I've been going to this store for about 3 to 4 years now, and I've always had good experiences! They have a wide selection of freshwater fish, reptiles, invertebrates, and birds. I've purchased both fish and shrimp from them over the years and have not had a single death. Super helpful staff, and the owner is amazing. I just recently got a ranchu goldfish from them and am super pleased with both the quality and health of the fish. Within a day or two of him settling in the tank, he's active, swimming around and social. I can guarantee you won't get the same quality or care at a chain pet store.
Anthony Powers
First time in the store today, super clean inside, very clean fish tanks and great reptile area. Super helpful and friendly staff. Way better fish than any big box fish store. Great prices for healthy fish. Great selection on feeders also!
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Claim This ListingAquarium store offering saltwater fish, reptiles, feeder mice, and birds, plus supplies.
July 26, 2025
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