Pet Supplies Plus Willowick

The woman in the grooming salon today was a new face but she was the best ever! Laurel or Lauren, not sure, but the best nail trim ever. My dog is tiny but difficult and she did the best job ever. Most of the time they clip the tip and I'm there every month as a result. This time it was done right and we'll be good for awhile. I appreciate you!!

I love pet stores and having a good one close to home in Shoregate is great. Employees are always friendly and you get to see other dogs when shopping for yours. Always a fun trip.

The staff were great, but I have an issue with the grooming technique. I have a Golden Retriever, and when I picked her up I was surprised by how short they cut her hair back! They took all of her "skirt"off, her "fluffy pants" have been shaved back. Her neck, ears, chest have all been clipped. Worst grooming cut ever, and I had to clean her ears after bringing her home.

This is my second time trying their grooming. NOT SATISFIED!!! I guess the groomers are not experienced because it's always some issue. The first time I just wanted my dog teeth cleaned or brushed with nail trim and a haircut. Not a good experience. Her teeth was not brushed, I could see the filth still on them not to mention the doggy breathe and her nails were still scratching me. They claimed she wouldn't let them do a good job. Well it's been over a year and I decided to try them again. I took her back for the full spa treatment and left a picture for them on how to trim her coat. Well when I picked her up she was shaved and they claimed they couldn't do a great job cuz she had anxiety. Even the shave was lousey. The cashier asked if I wanted to tip the groomer, He'll naw!!! See pic that I posted. The last pic is the photo I have them on how I wanted my little girl to be trimmed.

They’re very helpful here. I started my first aquarium and they were knowledgeable about products to get and what fish can live together. The store didn’t always have what I needed, but they were a good place to start!