About
Exotic Pet Paradise in Mansfield, Ohio is primarily an exotic animal destination, but the fish side of the operation holds its own. Reviewers consistently note clean, well-maintained tanks stocked with healthy freshwater fish, and staff who are genuinely knowledgeable about aquatic care. The store caters to a broad range of pet enthusiasts — reptiles, birds, small mammals, and arachnids share space alongside the fish room — but what makes it distinctive is the level of personal attention.
The owners, a husband-and-wife team, have built a reputation for going above and beyond. One customer recounts how they helped set up a 30-gallon aquarium enclosure on a day the store was closed, catching them mid-restock and immediately jumping in to provide substrate, feeders, and décor. That kind of service defines the place.
Staff will special order animals, reserve pets for weeks while a customer saves up, and walk newcomers through care requirements with genuine patience. The store's unique draw is its walk-through safari in the back — a hands-on experience where families can interact with a variety of animals up close. Multiple reviewers describe it as a highlight for kids and adults alike, and guided tours include the stories behind rescued and rehomed animals the shop has taken in.
The space itself is clean, organized, and spacious enough for families to browse comfortably. Pricing is frequently praised as fair, with several reviewers emphasizing that healthy exotic pets here don't break the bank. While the shop's primary identity leans toward reptiles and exotics, the freshwater fish selection and tank maintenance knowledge make it worth a visit for aquarists in the Mansfield area.
It's a family-owned operation with evident passion — the kind of place where the owners know their animals by name and treat every customer like a neighbor.
What they offer
Livestock, services, water
- Livestock & products
- Services
- Consultation
- Specializes in
Highlights
What makes them special
- Walk-through safari with hands-on animal interactions and guided tours
- Clean, well-maintained freshwater fish tanks with healthy stock
- Family-owned with exceptionally personal customer service — even helped customers on a closed day
- Will special order reptiles and reserve animals for customers
- Fair pricing on exotic pets, supplies, and enclosures
From keepers
Customer reviews
“Awesome pet store and little miniature safari!”
— Bekah Spotts5.05 days ago“I didn’t have the money to buy this turtle so I had to wait two and a half weeks and the store owner reserved it for me and the employees the nicest”
— Justyce O'Neal5.02 weeks ago“Loved this place! Great animals, and super knowledgeable and passionate staff! Definitely recommend!”
— Sara Blythe5.03 weeks ago“They are just so friendly and I made a transaction with them and was really satisfied”
— Randy Stake5.03 weeks ago“We had an awesome experience at Exotic Pet Paradise! The staff was super welcoming and friendly, the walk-through safari was a highlight, and the entire place was spotless and well maintained. You can really tell they care about both the animals and the guests. We will definitely be coming back!”
— Christian Stephens5.0a month ago“Great experience and excellent customer service.”
— Montana Runnels5.0a month ago“Very friendly and knowledgeable staff along with a huge selection of animals! Their animal safari is a great addition and allows you to see a mixture of animals up close.”
— Katherine Ross5.0a month ago“High quality great prices”
— Larry Spearman5.0a month ago“We've been coming to this place ever since they opened t9 get feeder rats and for our kids to look around at all the animals. They even have a walk through safari! We love coming here just to look or get needed supplies for our snake. This place is well kept and organized!”
— Darcy Gladney5.0a month ago“Hands down best pet store in ohio! I've been to tons of pet stores and this place puts others to shame! There knowledge and customer service is second to non. Been to all the other pet stores in Mansfield and they are an absolute disgrace. These guys have so much passion and it shows please check them out.”
— Mike Smith5.02 months ago
Reference
Frequently asked questions
Note — Store information and services may change. Always call (567) 333-6160 to confirm current availability, hours, and services before visiting Exotic Pet Paradise.