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  1. States
  2. New York
  3. Cicero
  4. The Pond & Rock Shop

The Pond & Rock Shop

5607 Business Ave, Cicero, NY 13039, USA
Highly Rated
4.8(20 reviews)
Closed• 9AM-5PM
unknown
Call (315) 452-1908Get DirectionsVisit Website
The Pond & Rock Shop, tucked away on Business Ave, is a sanctuary for pond and aquatic enthusiasts. Renowned for its exceptional customer service and expert staff, the store excels in guiding customers through the process of starting and maintaining ponds effortlessly. Despite some debates over mask policies, it remains a go-to destination for quality pond supplies and expert advice.

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Hours & Contact

Store Hours

Monday:9AM-5PM
Tuesday:9AM-5PM
Wednesday:9AM-5PM
Thursday:9AM-5PM
Friday:9AM-5PM
Saturday:9AM-4PM
Sunday:Closed

Contact Information

Phone

(315) 452-1908

Website

www.pondrockshop.com/

Address

5607 Business Ave, Cicero, NY 13039, USA

Customer Reviews
4.8(20)

Steve

The Pond & Rock Shop helped me start my pond and they are great to work with. The staff are very knowledgeable and helpful. They had everything in stock for my project and gave me outstanding customer service. I would recommend them to anyone.

lisa stabenow

Good customer service. Part of my pond pump assembly was broken. They identified the check valve I needed and it was delivered to my home in 2 days. When I couldn't figure out why it wouldn't fit, they patiently explained that I needed to remove another existing fitting in the well. It works like new now. I want to believe that the cost of the part and the information I received was worth it.

Brian Baker

Tucked in the back corner of Business Ave. is this gemstone of a place for all your pond/aquatic needs. Very knowledgeable staff, willing to help and answer any questions you may have. Will definitely return!

Scott Stocking

Outstanding place to do business. Have purchased numerous supplies from them in the past so I didn't hesitate to contact them again for a larger DIY landscape project. They were very receptive and responsive to all my requests and offered a great deal of tips to help me complete the job. Very pleased with everyone I encountered from Kim to Jessica in coordinating delivery of the material. Couldn't be happier

Magor Maximus

Great store but the staff are anti maskers, they have those 4th ammendment signs up and other nonsense about masks being illegal. If you are serious about staying safe during covid I would suggest staying away. Other than that the staff are helpful and knowledgeable and I always find what I need there.

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Information Updated

July 26, 2025

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