--- type: store name: "The Critters & Me" city: "Santa Fe" state: "NM" rating: 4.7 reviews: 284 url: https://www.fishstores.org/new-mexico/santa-fe/the-critters-and-me --- # The Critters & Me Fish store in Santa Fe, New Mexico - **Address**: Address:, 1403 Agua Fria St, Santa Fe, NM 87505, Santa Fe, NM, 87505 - **Phone**: (505) 982-5040 - **Website**: [crittersandme.com/](http://crittersandme.com/) - **Rating**: 4.7/5 (284 reviews) ## Hours | Day | Hours | | --- | --- | | Monday | 9:00 AM – 6:00 PM | | Tuesday | 9:00 AM – 6:00 PM | | Wednesday | 9:00 AM – 6:00 PM | | Thursday | 9:00 AM – 6:00 PM | | Friday | 9:00 AM – 6:00 PM | | Saturday | 9:00 AM – 6:00 PM | | Sunday | Closed | ## About The Critters & Me on Agua Fria in Santa Fe is a locally owned pet supply shop that has carved out a loyal following among dog and cat owners across the city. While this isn't an aquarium store, it's a beloved neighborhood fixture for pet parents seeking high-quality, natural, and specialty food options that you won't find at the big box retailers. The store's self-serve dog wash stations are arguably its biggest draw. Equipped with ramps, multiple shampoo options, and towels, the DIY bathing setup earns near-universal praise from customers who describe it as a "life saver" and "life line." Whether you've got a shedding husky or a tiny Yorkie, the wash stations make the messy job manageable — and the staff won't bat an eye at a loud or unruly pup. Food selection is the other pillar of The Critters & Me's reputation. Customers consistently note the curated range of healthy, premium pet foods for both dogs and cats, including specialty and hard-to-find wet food brands like Catit pouches. The philosophy seems to be quality over quantity — staff members are well-versed in their inventory and can guide customers toward the right food for specific dietary needs. One reviewer celebrated finally finding food their Yorkie could tolerate. The store also stocks homeopathic pet remedies, innovative toys, and treats, with new products rotating in regularly. A loyalty rewards program sweetens the deal — buy enough bags and you'll earn a free one. The store will also special order products and follow up when they arrive, a level of personal service that keeps Santa Fe pet owners coming back. Prices run slightly higher than chain competitors, which is the trade-off for a locally owned shop with knowledgeable staff and a carefully chosen inventory. A few reviewers have noted occasional stock issues and the odd less-than-stellar customer interaction, but the overwhelming consensus is warm: this is a store where you're greeted at the door, your pet is offered a treat, and the shopping experience feels genuinely personal. ## Specializations - **Known For**: Knowledgeable Staff ## Highlights - Self-serve DIY dog wash stations with ramps, multiple shampoo options, and towels provided - Curated selection of premium, natural, and specialty pet foods for dogs and cats - Loyalty rewards program offering a free bag after multiple purchases - Locally owned Santa Fe shop with knowledgeable staff who special order products on request - Homeopathic pet remedies and innovative pet products not found at big box stores ## Brands Carried Catit ## Customer Reviews **"Eleanor Castro"** - 5/5 - 2 weeks ago > My dog store. I would go any where else. Thank you guys. You rock **"Liz King (Mixed Tapes 505)"** - 5/5 - a month ago > I come here to get my kitties specialty food. Staff is always friendly and helpful and the selection is great. **"C S"** - 5/5 - 2 months ago > Easy to give your dog a bath **"Ben Tuttle"** - 5/5 - 2 months ago > Great selection of food and treats for your pup! **"Meg"** - 5/5 - 3 months ago > Grateful for variety of pet food and customer services are helpful **"Roblair Reichter"** - 5/5 - 4 months ago > Friendly people and they have everything you could need for your pet **"EM Cox"** - 5/5 - 7 months ago > Great place to buy quality dog food. Easy parking. Nice people. Free bag after something like 10 purchases. **"Jana Cowan"** - 4/5 - 8 months ago > Self dog wash was convenient **"Jayla R."** - 5/5 - Edited 10 months ago > The best pet store ever! ❣ The staff is always so friendly and knowledgeable. Quality food and treats for your pets! **"Murray Van Dyke"** - 5/5 - Edited 11 months ago > Comprehensive range of products in support of all your pet's needs. ## Nearby Stores - [Eldorado Pet & Wild Bird](https://www.fishstores.org/new-mexico/santa-fe/eldorado-pet-and-wild-bird) - Santa Fe, NM - 4.6/5 - [Teca Tu A Pawsworthy Pet Emporium](https://www.fishstores.org/new-mexico/santa-fe/teca-tu-a-pawsworthy-pet-emporium) - Santa Fe, NM - 4.6/5 - [Oasis Aquatics](https://www.fishstores.org/new-mexico/santa-fe/oasis-aquatics) - Santa Fe, NM - 4.4/5 - [Ocean Aquarium and Ponds](https://www.fishstores.org/new-mexico/las-cruces/ocean-aquarium-and-ponds) - Las Cruces, NM - 5.0/5 - [Ruff Haus Pet Supply](https://www.fishstores.org/new-mexico/farmington/ruff-haus-pet-supply) - Farmington, NM - 5.0/5 - [Cross City Exotics](https://www.fishstores.org/new-mexico/las-cruces/cross-city-exotics) - Las Cruces, NM - 4.9/5 --- *Source: [FishStores.org](https://www.fishstores.org/new-mexico/santa-fe/the-critters-and-me)* *Last updated: February 7, 2026*