Village Pet & Supplies

Village Pet & Supplies on the south side of Carlsbad, New Mexico, is the kind of independent pet shop that sparks strong opinions. Owner Vicky runs what is essentially a one-woman operation stocked with a surprisingly wide variety of animals — freshwater fish, bearded dragons, ball pythons, boas, leopard geckos, guinea pigs, exotic birds including a macaw, snakes, ferrets, turtles, and even puppies like Chihuahuas and Yorkies. For a small desert town with limited shopping options, the sheer range of live animals and pet supplies under one roof is notable.

On the freshwater side, the store carries guppies and other community fish, along with tanks, water treatments, heating lights, cage décor, and animal feed. One reviewer from Roswell drove over specifically for male guppies and praised the staff's attentiveness in netting the exact fish requested and offering transit advice for the long drive home. Vicky has a loyal following — multiple customers describe her as personable, patient, and willing to go the extra mile, including holding a purchased pet until Christmas morning.

However, the store's reputation is sharply divided. A significant number of reviewers report persistent issues with cleanliness, ventilation (no air conditioning in the New Mexico heat), and animal health. Reports of dead fish left in tanks or on shelves, bearded dragons with tail rot and metabolic bone disease, and animals sold already sick appear across reviews spanning many years.

One longtime Carlsbad resident noted conditions hadn't changed in over fifteen years. Several customers describe being followed around the store or encountering unwelcoming attitudes. The reality is that Village Pet & Supplies fills a gap in Carlsbad's retail landscape — it's one of the few local options for pet supplies and live animals without ordering online.

Vicky clearly has dedicated fans who appreciate her knowledge and friendliness. But prospective buyers, especially of reptiles and small animals, should inspect any animal carefully before purchase and be prepared for potential veterinary needs. For basic freshwater fish supplies and food, the store can serve as a functional local resource.