AquaScapeOnline

I would stay away from ordering from this store. My husband ordered piranhas and they called him to set up a shipping date and they agreed on one. They didn’t end up shipping them and when my husband called they didn’t answer until a couple of days later and said it was too hot to ship(okay but you need to communicate) and would do it the next week. The next week came around and they didn’t ship them again and my husband called again and they said they would ship the next day. Next day came and they did not ship them. He called again and they said they were busy and my husband told them to cancel the order and they agreed. Well they never refunded him and he has called again and sent 3 emails via their website and no response or refund. Well will be filing a claim on our credit card tonight.

Greetings I was looking forward to buying these piranha for a while the shop said they was young which I understood but I thought I was gona receive them on a Tuesday or Wed, & I has to call! & inquire the only time they called was for payment I ordered 10 red belly only got like 7 one died I wanted to order more but lack of communication I hope these last .awkward first impressions

Ordered a purple diamond P. 5" that was around $400. It arrived dead they sent another fish, which wasn't even the same species 3" was like a $100 piranha and told me it was a purple but clearly wasn't. Pretty pathetic if you ask me, owner needs to make sure staff is doing what they should.

If I could give zero stars I would. Ordered the two bowl set, the finish on the top bowl started to chip and flake off in under a year and the bottom bowl started cracking on the inside just over a year. Since the bottom bowl crack after the year AquaScape will not replace the bowl. Over $1000. For the set and $800. For installation. It was a waste of money. STAY AWAY!!!!

Ordered fish from here 3-4 years ago electric blue jack Dempsey. They were 1in big.They came 2 days later healthy and they are still surviving, both about 5-6 inches now. Great place to order fish from. I would definitely order again.