Petland Florence

If you go in looking for a puppy, be careful. We went in looking for a working dog. Something good with kids but also a protective dog. We saw a Rottweiler and immediately thought that’s the one. 6 months later we find out she’s not the Rottweiler you think of when you think Rottweiler. She’s a lot smaller about half the size of a normal Rottweiler her age and not protective. On paper she’s a Rottweiler but in reality she comes from some puppy mill that’s been just pushing puppies out and destroying the bloodline. I can’t even find these breeders. That just goes to show how proud of their work they are. They’re in it for the money. Not to get people the right pups they’re looking for.

I used to work a petstore that was high value so I can understand some bits. A employee grabbed a bird by their tail feathers!! Multiple times! The ferrets has a mountain of poo that hasn't been touched. Employees don't care about the animals. Petland does get dogs from puppy mills !!!

We purchased 2 kittens. After spending quite some time with the kitties, staff answered all our questions and offered recommendations to ensure a smooth transition to their new fur-ever home. Very professional and caring staff resulting in a great experience. Would highly recommend!

I love going to pet land! The workers are amazing and so kind. I fall inlove with these dogs everytime I go! Definitely recommend going!!

Wow. I havent been here in a really long time and its not like puppy mills are ever good (adopt dont shop) but the recent conditions genuinely scared me. There was not hand sanitizer at a SINGLE station. people were still going around from animal to animal varying species without a word or care from any workers (zoonotic diseases, cmon). I went to go ask a worker a question, literally stood there for 3 minutes while the worker wrapped up a conversation with the other worker. looking at the dogs was just depressing. there were 3 dogs in one of the cages, 2 of them were fighting with one who was obviously not interested. they shouldnt be in such small cages that there is no room for them to get away and its concerning that the workers watched as a dog repeatedly got bit and had obviously uncomfortable and distressed body language. there was a larger puppy that was also clearly in a cage too small. please, NKY folk, do not get any animals from here. they are neglected with a careless staff. the shelter has a bunch of great dogs, including pure breeds. even with the overpopulation at shelters, they dont stick 3 medium sized puppies in a 3x3 cage. check on your ferrets too, they seem to have a respiratory problem (probably bc the buildup of poop in their cage w no full disinfectant). any animal lover should be terrified when they walk in that store. cannot emphasize enough how you should not support this business.