About
Pet World Experience in Lawrence, Kansas has earned a devoted following that extends well beyond Douglas County — customers regularly make the drive from Overland Park, Olathe, and even Wichita to browse their aisles. 8 rating, this Lawrence staple has clearly struck a chord with the regional pet community. The freshwater fish section is the standout draw.
Reviewers consistently describe the variety as remarkable, with species you won't find at typical chain stores. One customer noted they normally buy freshwater fish online for harder-to-find species but was told they could work with the fish manager to special-order going forward — that kind of personal sourcing sets Pet World apart. " The store also carries pond chemicals for outdoor hobbyists.
Beyond fish, the store is a full-spectrum pet destination with reptiles, birds, hamsters, tortoises, and more. Kids can feed massive fish for a dollar, hold snakes, and explore what multiple reviewers describe as a zoo-like atmosphere. Birthday parties are available, adding a community-gathering dimension that most fish stores simply don't offer.
The hardscape and décor selection deserves special mention. One Wichita customer drove up specifically for driftwood and rock, finding expo-quality ghostwood and terrarium materials at everyday prices. Staff member Ande earned particular praise for going above and beyond with detailed photos and measurements for an Etsy order shipped all the way to New York, showcasing their online retail reach.
The consistent knock? Staffing on the fish and reptile side can feel thin during busy periods, with some customers reporting long waits. But those who connect with employees like Trevor and Ian describe genuinely knowledgeable, passionate interactions — the kind where staff remember your setup and help you build something you're proud of.
Pet World Experience is the rare local pet store that functions equally well as a shopping destination, an educational outing, and a serious aquarist's resource.
What they offer
Livestock, services, water
- Livestock & products
- Services
- ConsultationOnline StoreShips FishDelivery
- Specializes in
- FreshwaterPond
Highlights
What makes them special
- World-class freshwater fish selection drawing customers from across Kansas
- Special ordering available through the fish manager for hard-to-find species
- Impressive hardscape selection including ghostwood, rocks, and terrarium supplies
- Live plants, shrimp, and bettas consistently praised for health and vibrancy
- Ships products nationally via Etsy with personalized customer service
From keepers
Customer reviews
“Best pet store in Lawrence! Love all the live animals”
— Amber “Awika” Wika5.0Edited 22 hours ago“Great selection of fish. We drove in from Overland Park when we need something for the fish tank.”
— Traci Faulk5.06 days ago“I live in NY and came across Pet World Experience via Etsy. Ande was quick to answer my message on the site and had a friendly approach. I was in need of Ghostwood after receiving an order that was deemed unsuitable (from another shop) for my Bearded Dragon's tank. Ande was very understanding of this and eager to help. I provided her with semi specific dimensions for the pieces I would need. She knew there was a selection that could work for my set up and offered to send me a photo or two the following day. I felt like top priority because 1st thing the following day I received "several" photos of different pieces- all with different angels and measurements. I was so impressed that she went above and beyond to take the time out and do those extra steps. Ande went even further (maybe it's where I live, but I'm not used to service like this - I find it rare) and sent photos of additional pieces that she thought could work along with helpful input of pieces that might not prior to placing my order. Her friendliness, patience and understanding makes me wish I had this store nearby to support often! I will definitely be keeping this place in mind for the future! 10/10 experience!”
— Deziray McClarnon5.06 days ago“This is an awesome place! It’s a great spot to bring kids and the staff is always extremely friendly. There’s so much to look at and they do birthday parties too. They’ve also got these huge fish you can feed for $1. You can go to shop or just go to look at all the animals. They also sell roaches, mice, crickets etc for feeding.”
— Maya D5.02 weeks ago“Very helpful, all plants, fish, and shrimp we have gotten there healthy and vibrant. Friendly staff and a great place to take the littles to pet small creatures”
— Liz Rea5.03 weeks ago“Really disappointed Today drove from Olathe to buy some fish that I looked at the day before. Only had like two people doing fish and they were getting crushed so busy after 30 min looked like we never were going to be helped so came home and got them in Olathe. Love your guys store but the kids didn't want to wait longer”
— Chris Paine1.03 weeks ago“Boss man, I really love your store but it is always difficult to find someone to help. You need to hire more people!”
— Jon Jackson5.0Edited a month ago“Great place to get fish and accessories! We drive over an hour and half to go there because we like their selection so much! Highly recommend!”
— Miranda Chestnut5.0a month ago“Friendly and knowledgeable!”
— Shannon Hoss5.02 months ago“Love this place! I was looking for a betta fish. I left with an aquarium, rocks, aquatic plants, fish water, and a beautiful betta! They have a huge selection of fish. The staff was incredibly helpful!”
— Mindy Whitcher5.02 months ago
Reference
Frequently asked questions
Note — Store information and services may change. Always call (785) 841-7476 to confirm current availability, hours, and services before visiting Pet World Experience.