---
type: store
name: "Petland Westfield/Carmel"
city: "Carmel"
state: "IN"
rating: 4.5
reviews: 922
url: https://www.fishstores.org/indiana/carmel/petland-westfield-carmel
---

# Petland Westfield/Carmel

Fish store in Carmel, Indiana

- **Address**: 14641 Thatcher Ln #1, Carmel, IN 46032, Carmel, IN, 46032
- **Phone**: (317) 676-9903
- **Website**: [petlandcarmel.com/](https://petlandcarmel.com/)
- **Rating**: 4.5/5 (922 reviews)

## Hours

| Day | Hours |
| --- | --- |
| Monday | 11:00 AM – 8:00 PM |
| Tuesday | 11:00 AM – 8:00 PM |
| Wednesday | 11:00 AM – 8:00 PM |
| Thursday | 11:00 AM – 8:00 PM |
| Friday | 11:00 AM – 9:00 PM |
| Saturday | 11:00 AM – 9:00 PM |
| Sunday | 11:00 AM – 8:00 PM |

## About

Petland Westfield/Carmel, located in Carmel, Indiana, is a pet store chain location that has built a loyal following largely through its puppy selection and standout customer service. While the store is primarily known for its puppies — including popular breeds like French Bulldogs — it also carries bunnies, ferrets, birds, and small animals, along with pet supplies. The reviews paint a picture of a clean, well-maintained environment where customers can interact with and play with animals before making a decision.

Staff member Sophie is mentioned repeatedly across reviews, praised for her patience, politeness, and ability to help first-time pet owners feel confident about bringing home a new companion. Other team members like Adelle, Josilynn, and Lyla also receive personal shout-outs for their attentiveness and helpfulness. The recurring theme across nearly every review is the warmth and generosity of the staff, who take time to walk customers through care details and make the adoption process feel personal rather than transactional.

It's worth noting that this Petland location does not appear to have a significant aquarium or fish department based on available customer feedback. The store's strengths lie squarely in its live animal offerings — particularly puppies — and the overall shopping experience. Customers consistently describe the environment as sweet, wonderful, and fun, with many returning specifically because of the personal connections they've made with staff.

For Carmel-area residents looking to add a furry family member, this Petland location delivers a hands-on, supportive experience. The staff's dedication to matching customers with the right pet, combined with a clean and inviting store atmosphere, has earned the store a strong 4.5-star rating across more than 900 reviews.

## Highlights

- Consistently praised staff member Sophie helps customers find the right puppy
- Clean, well-maintained environment for interacting with puppies and small animals
- Strong selection of puppies including French Bulldogs

## Customer Reviews

**"Parris Labib"** - 5/5 - 16 hours ago
> Sophie helped me out, she did had a great costumer service I was really happy with my dog and also my partner

**"Paola Chacin"** - 5/5 - 2 days ago
> Awesome service!

**"Adam Blake"** - 5/5 - 4 days ago
> Adelle is nice, attentive, and helpful.

**"Joshua Denton"** - 5/5 - 4 days ago
> Helped by Sophie... She was amazing helped us find our new baby

**"Yorsi Yee"** - 5/5 - 5 days ago
> The best Josilynn

**"Heather Cole"** - 5/5 - 5 days ago
> Amazing experience.   Would highly recommend

**"Dora Holmes"** - 5/5 - 6 days ago
> Great saft

**"boi bean"** - 5/5 - 6 days ago
> place was sweet and wonderful Sophie helped me pick a dog out and gave me details  on how to care for my new pup!

**"Cayden Mathes"** - 5/5 - 6 days ago
> 👍

**"Alexis Hursh"** - 5/5 - a week ago
> Loved our experience

## Nearby Stores

- [Goldfish Gardens](https://www.fishstores.org/indiana/carmel/goldfish-gardens) - Carmel, IN - 4.7/5
- [DNA Aquatic](https://www.fishstores.org/indiana/elkhart/dna-aquatic) - Elkhart, IN - 5.0/5
- [Metazotics Chandler](https://www.fishstores.org/indiana/chandler/metazotics-chandler) - Chandler, IN - 4.9/5
- [Modern Aquatix](https://www.fishstores.org/indiana/indianapolis/modern-aquatix) - Indianapolis, IN - 4.9/5
- [River Bed Builders](https://www.fishstores.org/indiana/georgetown/river-bed-builders) - Georgetown, IN - 4.9/5
- [Seedy Sally's](https://www.fishstores.org/indiana/pendleton/seedy-sallys) - Pendleton, IN - 4.9/5

---
*Source: [FishStores.org](https://www.fishstores.org/indiana/carmel/petland-westfield-carmel)*
*Last updated: February 7, 2026*