Petland of Rome

It was a little chaotic with how tight it was in there. Seemed we had to keep moving out of people's way when looking around. The puppies all seemed well taken care of. The staff were nice. Just a tight squeeze in some areas when you bring your family.

So just want to let people know this Petland charged me the wrong price for a bird when I went back to talk to them the district manager would not even come out and discuss what we could do to make it right. He sent his employees out to tell me to get out and refund my money or call the police..Well I chose for them to call police out so there is documentation of the event because all I wanted do is talk to him about the price of the bird I thought I was purchasing.Never once did the district manager come out and talk to me about the situation and I ended up getting band from this location due to negligence on there part...Its ridiculous to claim your an expert in animals when you don't even know which animal you are selling.. Guess my money was not good enough to be spoken to like a customer...oh well..yall just be safe buying from this location because if something is wrong and you want to speak with manager....its not going to happen and you will get band 😪😪

I was looking for a new dog harness for my two dogs. I had been to tractor supply and they did not have the colors or the size I needed. I called petland before going and was told that they carry the same brand of harness as tractor supply. I got over there and they did not carry that brand or any style that I cared for. The young lady that assisted me said they had somebody new and she may have answered the phone but doesn't understand why they would have told me they had the same brand.

Friendly staff always willing to help. The staff seems well versed in a variety of subjects on animals. Only con is sometimes there is a shortage of food for reptiles

The lady that works their is so rude and disrespectful. Not sure of her name but she had dark hair and glasses. The other 2 ladies were super sweet.