--- type: store name: "Natural Environment Aquatix" city: "Jacksonville" state: "FL" rating: 4.8 reviews: 768 url: https://www.fishstores.org/florida/jacksonville/natural-environment-aquatix --- # Natural Environment Aquatix Fish store in Jacksonville, Florida - **Address**: 3000 FL-104 #39, Jacksonville, FL 32218, Jacksonville, FL, 32218 - **Phone**: (904) 497-7733 - **Website**: [naturalenvironmentaquatix.com/](https://naturalenvironmentaquatix.com/) - **Rating**: 4.8/5 (768 reviews) ## Hours | Day | Hours | | --- | --- | | Sunday | 12pm-5pm | ## About Natural Environment Aquatix has earned a devoted following across Northeast Florida — so devoted that some customers drive 90 minutes from Gainesville just to shop here. With locations including their expanded Mandarin store in Jacksonville, NEA focuses squarely on freshwater fish and plants, stocking everything from neon tetras and Bolivian rams to hillstream loaches and bettas, all displayed in meticulously maintained, heated tanks that keep fish visibly healthy and active. The store's commitment to fish health is evident the moment you walk in. Tanks are clean and well-organized, and new fish and live plants arrive at least every couple of weeks to keep the selection fresh. Staff members like Kat, Alyssa, Sarah, Connor, John, and Brian are frequently called out by name in reviews — a testament to the personal relationships they build with customers. Kat in particular has earned a reputation for going above and beyond, taking extra time to help customers choose the right livestock and supplies for their freshwater setups. Alyssa has been praised for her expertise in betta tank configuration, walking newcomers through the entire process. Beyond retail, NEA offers robust home services that set them apart. Their team handles tank cleaning, deep maintenance, disassembly, moving, and setup — a 55-gallon tank relocation, for instance, was handled seamlessly by Brian and John, who arrived with all necessary equipment. Monthly maintenance subscriptions are available for ongoing care. They also ship live fish, with customers reporting healthy arrivals through the mail. The store carries Aquarium Co-op products alongside a broad range of aquarium supplies and dry goods. One note worth mentioning: some customers have reported pest snails hitchhiking on live plants, so an inspection or quarantine at home is wise. For Jacksonville-area freshwater enthusiasts looking for healthy fish, quality plants, and a team that genuinely cares about your tank's success, Natural Environment Aquatix delivers on every front. ## Specializations - **Water Types**: Freshwater - **Livestock & Products**: Live Plants, Bettas, Tetras, Dry Goods, Aquarium Equipment - **Services**: Tank Maintenance, Tank Setup, Tank Cleaning, Delivery, Ships Fish, Consultation - **Known For**: Premium Equipment, Knowledgeable Staff ## Highlights - Customers drive from Gainesville (90 minutes) specifically for their fish selection - Full home services including tank moving, deep cleaning, and monthly maintenance - All tanks kept with heaters for superior fish health - Carries Aquarium Co-op products in store - Ships live fish with reported healthy arrivals ## Brands Carried Aquarium Co Op ## Customer Reviews **"Deborah Jennings"** - 1/5 - 3 months ago > This place is out of business **"Satish Viswanathan"** - 1/5 - 3 months ago > There is no exchange/replacement even if the fish died same day and they give lame excuses/reasons. I got 3 B Rams and one died and they are justifying saying they could fight each other and what not. When we get three they did not tell anything about it and after that saying if one female with 2 males they could fight and get killed (they might as well give 3 females or 3 males). I am not going back ever. **"I love my dog torres"** - 1/5 - 4 months ago > Prices or crazy high **"Dinesh Kumar"** - 4/5 - 4 months ago > Great variety of fish and aquarium needs but giving 4 start for the atmosphere and the live plants that I bought here came with lots of pest snails. **"Michele Glavich"** - 5/5 - 6 months ago > The staff is extremely helpful. I have a new freshwater aquarium and have frequented their store for my new fish. Just delightful! **"brian berggrun"** - 5/5 - 7 months ago > Great place to buy fish. Staff are very helpful. **"Robert Wissman"** - 5/5 - 8 months ago > Mandarin store. Shop and tanks were clean and well organized. Alyssa was very knowledgeable and helpful in answering our questions concerning a new betta tank set up. New fish and live plants coming in, at least, every couple of weeks. Would highly recommend the store. **"Michaela Cooprider"** - 5/5 - 9 months ago > Kat is very knowledgeable and has a fantastic personality!! We love coming here for all of our fresh water tank needs. **"Ana Clark"** - 5/5 - 9 months ago > Really great experience. My fish were sick and stressed and now they aren’t! **"Veneeciea Pinkney"** - 4/5 - 10 months ago > Great Service! Friendly and knowledgeable staff. ## Nearby Stores - [Aquatic City Aquariums](https://www.fishstores.org/florida/jacksonville/aquatic-city-aquariums) - Jacksonville, FL - 4.7/5 - [Bio-Reef LLC](https://www.fishstores.org/florida/jacksonville/bio-reef-llc) - Jacksonville, FL - 4.7/5 - [Floating Sea Aquatics](https://www.fishstores.org/florida/jacksonville/floating-sea-aquatics) - Jacksonville, FL - 4.7/5 - [Coral Logic Aquarium LLC](https://www.fishstores.org/florida/jacksonville/coral-logic-aquarium-llc) - Jacksonville, FL - 4.6/5 - [SimpReef LLC](https://www.fishstores.org/florida/jacksonville/simpreef-llc) - Jacksonville, FL - 4.5/5 - [AJ's Aquariums LLC](https://www.fishstores.org/florida/gulfport/ajs-aquariums-llc) - Gulfport, FL - 5.0/5 --- *Source: [FishStores.org](https://www.fishstores.org/florida/jacksonville/natural-environment-aquatix)* *Last updated: February 7, 2026*