Aqua Lab Aquaria

Really rough around the edges. The display tanks are over run with algae, have flatworm infestations, and are covered in dead plants. I wanted to get some macro algae but after seeing all of that I just don’t trust that I could ever get it parasite clean.

I should have read the reviews online, first. I ordered fish meds to treat an early case of hole in the head. 7 days later, my items still haven't shipped. They took the money fast enough and promptly received sent an email stating my item won't be shipped for 6 plus days. Would have been great if that notice was somewhere Visible so a decision could be made Before placing the order... In that email it also stated they don't respond to emails. So that's nice, I couldn't even ask when or if there would be an ETA. I've cancelled my order, I'll update if getting a refund becomes a hassle. I definitely won't be back and definitely don't recommend. Like, why offer to sell online when you're clearly not interested in that aspect.

Ordered several tanks (~$300). Never heard anything after a few days so I decided to reach out. Annie said there was an error on shipping and that it would be an additional $200 - $250 to complete order--why was this never communicated? Order didn't make sense at that point either, $300 becoming now a $550 order. Just terrible customer service and communications. Please do better. For the hobby and for your own sake.

Came here to purchase my first larger tank and overall my experience was very positive. The guy who helped me was really nice and patient answering my questions (I'm very new to the hobby). They also have some really cool tanks setup for inspiration! My 12g long tank turned out well and I’d definitely come back if I was building out another tank.

Aqua Lab is an amazing store for aquascaping supplies, tools, plants, and equipment. I went there with my 9 year old godson Alex and his father to aquascape Alex’s low tech tank, pictures attached in early February. The store gave us lots of inspiration with their display tanks, the staff was able to give us lots of information, and answer our questions. There was a large variety of plants for us to choose from that other stores just don’t have. We purchased 6 different plants, 2 Wabi-Sabi stones, Kakako wood, and Manzanita wood for the aquascape. We also purchased Ultum Nature System all in one plant food fertilizer, kH test, and a gH test. Two months later the tank is thriving after some initial algae outbreaks and one plant death, which is due more to my thumb then anything else. We didn’t change any equipment, and our tank is low tech, simple filter, heater, 10 gallons, Dwarf African Frogs, Neon Tetras, and snails. The frogs love the Nymphoides Hydrophylla ‘Taiwan’ which we haven’t seen available else where. My godson Alex could not be happier or more proud of his tank and the advice and information we got from Aqua Lab, let alone that everything was available in one place for us to purchase has made this tank possible. 1st picture is of Alex’s tank before Aqua Lab 2nd picture is Alex’s new tank right after Aqua Lab 2/6 3rd picture is Alex’s tank today, the Nymphoides Hydrophylla ‘Taiwan’ is doing so well we have clippings to go into the quarantine tank for when fish get sick. Final Note – regarding Covid-19 all employees were wearing masks correctly, so were customers, everyone was attempting to stay 6 feet apart, and taking turns in parts of the store were social distancing wasn’t possible. It was a wonderful experience in that aspect.